Compliance Specialist
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Located in Tampa, FL
Salary: 65,000
Salary Up to $65, 000/year
Job Description
Contacts existing customers by telephone (via Predictive Dialer Technology; no cold calling) to communicate State and/or Federal regulation changes since last order (as well as new product introduction) and drive cross selling revenue. Dynamic, career mindset required; individual needs to be open and willing to improve sales skills, adapt to a changing environment and be ready for increased responsibilities.
Required Experience
• Must have 1-2yrs+ sales experience within one of the following:
• Recent sales experience carrying and successfully hitting a monthly quota
• Outbound call center sales experience (predictive dialer technology a plus)
• Transactional call center sales experience (predictive dialer technology a plus)
• Business-to-business sales experience Essential Duties and Responsibilities
• Contact existing customers in company provided campaigns (no cold calling)
• Achieve key performance metrics for talk time, sales conversion, average order value, total revenue generated, and return percentage
• Achieve key Quality Assurance metrics for customer experience and sales accuracy
• Sends professional correspondence and/or product information per customer request Rev 2020
• Makes modifications to customer accounts as needed; inputs or updates customer’s order information into computer system
• Maintains up-to-date knowledge of product/service offerings, company processes and procedures, and the industry at large
• Maintains well-organized, safe workstation, and environment
Required Skills and Abilities
• Ability to speak to business owners and managers comfortably
• Ability to get past the gatekeeper and overcome sales objectives
• Money Motivated
• Accept and implement heavy constructive feedback
• Professional self starter
• Knowledge of call center policies and procedures
• Strong communication and interpersonal skills
• Excellent follow-up and organizational skills
• Experience working with multiple computer systems simultaneously
• The ability to multi-task
• Reliable transportation and positive attitude
• Willingness to have fun and work hard
• High School Diploma or GED Equal Opportunity Employer Our company is an equal opportunity/affirmative action employ
If interested please contact Jessica at 813-969-3339
Express Office: Tampa (Northwest)
5411 Beaumont Center Boulevard
Suite 720
Tampa, FL 33634
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