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Epic Training Logistics Coordinator

Tampa General Hospital

Location: Tampa, Florida
Type: Non-Remote
Posted on: October 13, 2021
This job is no longer available from the source.
Monday, Tuesday, Wednesday, Thursday, Friday
Submission for the position: Epic Training Logistics Coordinator - (Job Number: 210002XH)
https://tgh.taleo.net/careersection/jobdetail.ftl?job=210002XH&lang=en
Epic Training Logistics Coordinator
Facility Profile
TGH is the area’s only level I trauma center and one of just two ABA-verified adult & pediatric burn centers in Florida. With five medical helicopters*, we transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to one of the busiest solid organ transplant centers in the country. TGH is a nationally designated comprehensive stroke center, and has a 32-bed Neuroscience Intensive Care Unit.  Other outstanding centers include cardiovascular, orthopedics, high-risk and normal obstetrics, urology, ENT, endocrinology, and the Children’s Medical Center, which features a nine-bed pediatric intensive care unit and pediatric kidney transplant services. As the region’s leading safety net hospital, Tampa General is committed to providing area residents with world-class and compassionate health care ranging from the simplest to the most complex medical services.
Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2020-2021, and recognized as one of America's Best Hospital's in five medical specialties: Cardiology & Heart Surgery, Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, and Orthopedics. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence, for the fourth consecutive time – an accomplishment that fewer than one percent of hospitals nationwide have earned. TGH is accredited by The Joint Commission and was awarded disease-specific certification in five medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). *Air transport provided by Metro Aviation, Inc.
Job Summary
Under direct supervision from the EPIC Training Manager, provides room scheduling support to all Hospital departments, educational affiliations and hospital affiliated external clients. Exercises independent judgment; however, will work under general supervision.  Responsible for providing administrative support services such as receiving visitors and LMS data entry.  Provides assistance to departments and providers by responding to requests for Epic training.  Utilizes hospital and process knowledge to provide assistance with communications by answering, reviewing, directing, and transferring calls; taking messages; evaluating and resolving caller requests, issues, and questions; and ensuring discretion and confidentiality in communications. Responds to questions /inquiries from employees throughout the organization regarding education and training programs and activities.  Coordinates the administrative aspects of New Employee Orientation as it relates to Epic Training. Provides front desk coverage for administrative staff during relief/fill-in periods. Conducts special projects, as assigned.  Responsible for performing job duties in accordance with the mission, vision, and values of Tampa General Hospital.
Required Skills
• Completion of an Associate’s Degree or Two (2) years of experience in Customer Service and/or Hospitality related industry with HS Diploma or GED required.
• One (1) year or more experience working in a healthcare environment.
• Three (3) or more years’ experience and expertise working with Microsoft Office products required.
• Associates or Bachelor Degree preferred.
• Demonstrated collaborative and proactive ability leading others to deliver precedent setting customer service; while utilizing excellent verbal and written communication skills is required.
• An equivalent combination of education and experience that is determined to be directly related to the forgoing specific requirements may be substituted.
TGH Main Campus (TGHMAIN)
1 Tampa General Circle
Tampa , 33606
TGH Main Campus
1 Tampa General Circle
Human Resources
TGH - Hospital
Oct 13, 2021, 3:41:28 PM
Schedule: Full-time Location(s): Tampa Day Job