Description
SHIFT: Work From Home
SCHEDULE: Full-time
Schedule: Monday-Friday 9:00 am-6:00 CST (no weekends)
Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team .
We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer include:
• Student Loan Repayment Program
• Tuition Reimbursement/Assistance Programs
• Moving, mortgage, and real estate assistance
• 100% matching 401k based on years of service
• Identity Theft Protection discounts
• Auto, Home, and Life Insurance options
• Adoption Assistance
• Employee Stock Purchase Program (ESPP)
We value your contributions. Our employee recognition programs encourage our teams to raise the bar. Come be a part of the change!
As a Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and entering in the scheduling or registration system; obtaining and entering accurate insurance information; answering incoming phone calls.
In this role you will:
• Answer incoming calls in a timely and professional manner
• Schedules, reschedules and cancels patients for ancillary, surgical, and medical testing/ procedures/ admissions through the Meditech Community-Wide scheduling module, requesting correct procedures according to the physician’s request and the diagnosis
• Communicate with ancillary departments to facilitate scheduling of add-on patients
• Transcribe verbal, phone and standing physician’s orders, process reservations, and send orders to appropriate departments
• Select accurate insurance carrier plans and informs the patient or physician office staff of any carrier that is out of network or of any carrier that may result in a decrease on benefits
• Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module
• Check for medical necessity utilizing eCare Next and other resources for NCD and LCD policies for all appropriate procedures
• Ensure that any edits performed in the scheduling module are also duplicated in the admissions module
• Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time
• Maintain knowledge of “process resource group” to obtain work-in times for procedures
• Utilize all verb strip routines appropriately in the Community-Wide Scheduling module
• Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system
• Receive incoming pre-cert mail and ensure that pre-cert/authorization numbers are entered in the scheduling or registration system
• Select the correct patient medical record number consistently
• Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available
• Edit via the scheduling module those departmental calendar changes to ensure that patients are not scheduled when personnel is not available
• Resequencing procedures in the scheduling module to facilitate booking of appropriate times
• Use appropriate cancellation/reschedule codes, and complete all steps in the process
• Acknowledge, file, and send MOX messages via Meditech
• Edit medical accounts to a PRE status
• Pull reservations off printers, keeping clinical reservations filed according to policy. Return surgical reservations to each appropriate scheduler.
• Work clinical accounts at least 2 days in advance in order for admitting personnel to use reservations for calling patients and checking patient and insurance information
• Attends in-service presentations, and completes mandatory education week, including but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA standards
• Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues
Qualifications
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LPN Nursing degree required
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At least two years’ experience in patient care in a hospital setting required.
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Prior scheduling experience and knowledge of outpatient procedures preferred.
Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.
HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#ParallonBCOM
Notice
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For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.
Employment Type: Full-time