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Healthcare Risk Manager
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Job ID
28815
Location
USF Health
Full/Part Time
Full-Time
Regular/Temporary
Regular
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Position Details
Dept Number/Name: 0-6102-001 / Clinical Affairs
College Division: USF Health-Morsani College of Medicine
Salary Plan: Administrative
Job Code/Title: 9474 / Healthcare Risk Manager
Hiring Salary/Salary Range: Commensurate with experience
Position Number: 00046886
ORGANIZATIONAL SUMMARY:
POSITION SUMMARY:
The Healthcare Risk Manager is an administrative professional responsible for the management of a comprehensive health and safety risk management program for clinical operations. The Risk Manager will identify and manage potential risks and liabilities within the organization and develop appropriate procedures and processes to help mitigate those risks.
RESPONSIBILITIES:
• Review reports of patient safety events via the RL Reporting System and evaluate them to identify those that have actual or potential patient injury/harm and follow up as necessary. Ensure the thorough review of these events via root cause analysis, tracking of trends and implementation of data driven follow up actions/process improvement to improve patient safety. In collaboration with nursing, physicians, managers and other members of the healthcare team interact with patients and families to investigate complaints and grievances pertaining to care, injury and other concerns. Guide and assist staff to ensure that adequate response times and appropriate service recovery occurs. Identify potential or actual claims that require reporting to the USF Health Self Insurance Program. Assist in ensuring that safety events are properly reported to regulatory agencies as required.
• Round on clinic units and departments on Patient Safety and Risk Management strategies to mitigate loss and improve reporting in a just culture. Assess current safety environment and practices and provide knowledgeable and experienced professional consultation, education and mentorship to staff to support a culture/environment of patient safety.
• Collect, analyze and share RL Solutions data. Prepare graphs, reports and data to support department SMART goals and short and long term strategic plans. Track and analyze data, provide feedback, trending and problem solving. Prepare and present data as needed.
• Actively participate in committees and department meetings. Work with hospital partners in a collaborative way to implement systems to minimize adverse events.
• Assist/lead thorough and credible patient safety activities and ensure that in-depth analyses of sentinel events or near misses occurs with timely completion of follow up actions and deployment of plans for sustaining improvement promoting organizational learning. In collaboration with Clinical Operations staff, contribute to the development of an annual Patient Safety staff education plan.
POSITION QUALIFICATIONS:
MINIMUM:
• This position requires a Bachelor's in Nursing or other allied health professional and five years of experience in a healthcare setting with experience implementing major performance improvement processes.
• Legal, Licensure, & USF Requirements:
Registered Nurse or other allied health professional Florida State license. Certified Professional in Health Care Risk Management.
PREFERRED:
• Ability to provide in-depth reports to a variant of audiences in a succinct and timely manner.
• Strong writing, interpersonal communications and organizational skills is required.
• Experience with Epic, Cerner or other EHR software systems a plus.
• Experience with RL solutions patient safety event reporting system a plus.
Business Skill Requirements:
• Knowledge of statistical concepts, patient carte process, accreditation standards, CQI, TQM, NCQA, Patient Safety Activity, Failure Mode and Effect Analysis.
• Prior experience with computer software programs and data analytics required such as: Microsoft Word; Microsoft Excel; Visio; and other database programs.
Preferred Attributes:
• Licensed Health Care Risk Manager preferred or eligible within 12 months of hire.
• Nationally recognized quality related certifications (i.e., CPHQ) preferred.
USF Health
Information for Applicants
This position is subject to a Level 1 criminal background check.
Job Opening Number: 28815
Posting Date:  10/12/2021
Posting End Date: 10/26/2021
How To Apply
Click on the Apply Now button.  When applying to an opening you will have the opportunity to upload a cover letter and resume.
Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.  YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.
Click here for additional tutorial information.
Equal Employment Opportunity
USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.
Work Location
Campus map and location overview:
USF - Health
USF - Tampa Campus
About USF
The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
Working at USF
With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region.  At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees.  We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .
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