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DHL Express is currently hiring a Field Services Supervisor for our Tampa, FL Service Station. The Field Services Supervisor provides operational management and support at the service center location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments during the sort operations. He/she also ensures compliance with safety, security, regulatory, and company policies.
Key Tasks:
o Responsible for overall efficient and effective Service Center operations regarding pick-up and delivery personnel and services
o Ensures all material is picked up and delivered from/to all area accounts in accordance with DHL guidelines, customer expectations and government regulations
o Ensures safe, efficient and timely handling and transportation of all customer materials
o Develops operations plans and budgets based on goals and objectives
o Supervises two or more staff; responsible for hiring, coaching, training, and developing subordinate staff
o Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
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DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Skill & Qualifications:
o Typically requires BS/BA and 3 years’ experience in related field, including at least one year of supervisory experience or military leadership MOS experience
o Complete understanding and wide application of principles, theories, and concepts in function or business area
o An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered
o Knows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization
o Generally understands basic supervisory approaches for work direction, motivation, and disciplinary action
o Professional certification required in some areas