Issuer Services Operations – Internal Operational Control Officer
Citi
18,306 reviews
Tampa, FL 33607
Citi
18,306 reviews
Read what people are saying about working here.
Facts :
• Issuer Services Ops Tampa Hub perform the contractual obligation activities for more than 300 contracts for the following countries: Panama, Colombia, Peru, Brazil and Argentina.
• Our business handles a wide variety of types of contracts. No contract is the same; all are tailor made, according to the needs of the clients.
• Each Latin America Country has their own regulations that the candidates must to understand, has a comprehensive knowledge, and be aware of each change of the regulation.
• Issuer Services Operations – Risk & Control team is part of the Operations division and performs an oversight function independent of the Operations teams.
• The candidate must have good skills in learning the different systems uses in the countries that we provide services.
• Keep in mind that the candidate will have a short learning curve, due to the complex and dynamic nature of the business. Therefore, the candidate must be aware of this challenge.
• The candidate has to have the ability to monitor closely with the team in order to ensure that all the process and activities have dully executed within a control environment.
Day-to day responsibilities
• Perform independent testing and review of Operational processes with the objective of identifying potential risks.
• Partnering Issuer Services Operation Managers to develop, implement and monitor appropriate controls to mitigate such risks.
• Prepare and deliver Issuer Services Ops Control reports: High Risk Accounts, Operational Losses, OREs, among others.
• Oversees daily activities and control functions as part of the oversight reviews.
• Analyzes documentation and processes to ensure risks and control points are properly addressed, and are in accordance with Risk and Control Self-Assessments Policies.
• Keep the control matrix updated and aligned.
• Keep the BRT, BIA, IS systems updated for the COB Plan.
• Keep Control procedures up-to-date.
• Identify and develop operational controls to address any gaps in the regulatory reporting framework in reference to the Issuer Services busines.
• Ensure compliance with GRC methodology for Issuer Services Ops.
• Act as backup of other colleagues of the area.
• Provide support in any other activity that is assigned.
Qualifications
• Bachelor’s Degree is required.
• Minimum 3 Years’ experience in the financial service industry or similar.
• Proficiency in English and Spanish. Portuguese (desirable)
• Advanced skills in MS Office applications (Excel, Word, PowerPoint)
• Ability to work properly and effectively as a member of the Operations Team, aimed at achieving the group's objectives.
• Ability to produce high quality work under rigid time constraints.
• Must have excellent attention to detail and accuracy.
• Experience in giving presentations to all level and communicate effectively.
• Quick learner. Ability for a good understanding of activities, policies, procedures, regulations of different countries and concepts of the work area.
• Ability to analyze and understand legal documents.
• This position requires knowledge of the bank's policies, in order to execute the activities aligned to it. In that sense, the candidate must have the ability to fully understand the policies that govern our business, and be updated of changes in them.
-
Job Family Group:
Operations - Transaction Services
-
Job Family:
Securities and Derivatives Processing
-
Time Type:
-
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting