Help Overview
• Accepting applications
• Open & closing dates
09/27/2021 to 10/06/2021
This job will close when we have received 3500 applications which may be sooner than the closing date. Learn more
• Service
Competitive
• Pay scale & grade
GS 5
• Salary
$35,265 to $45,847 per year
Salary listed reflects the rest of U.S. scale and will be adjusted to meet the locality pay of the duty location upon selection
• Appointment type
Permanent
• Work schedule
Full-time
Overview
Help Duties Summary
As our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Staffing mission critical positions remains a high priority. Be reassured that CBP is still hiring , despite potential hiring process step delays due to restrictions to in-person activities.
Learn more about this agency
Responsibilities
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations-various locations.
Applicants will be able to select ONE location where you will be willing to work. In some cases, the duty locations listed may not have a vacancy during the life of this announcement.
Please Note : Some positions will fall directly under the Field Office and other will fall under the Centers of Excellence and Expertise.
This position starts at a salary of $35,265.00 (GS-5, Step 1) to $45,847.00 (GS-5, Step 10) with promotion potential to $56,790 (GS-7 Step 10).
It is recommended that you apply as soon as possible in order to receive consideration as this announcement will close on 10/06/2021 at 11:59 pm ET or on the day we receive 3500 applicants (whichever comes first).
In this CBP Technician position you will become a key team member of Homeland Security professionals performing technical duties requiring application of specialized knowledge of procedures, techniques, regulations and information. Typical work assignments include:
• Preparing complex broker/importer cases for decision by specialists; and reviewing declarations and cargo manifests for completeness and compliance with applicable regulations
• Examining cargo and merchandise; applying appropriate tariff number, value, and rate of duty and tax to merchandise; comparing passenger baggage to declarations
• Coordinating and processing of data (permits, entries, declarations) into various automated systems
• Assisting and providing support to CBP Officers and Agricultural Specialists on inspection, intelligence, analysis and examination of passengers, baggage conveyances and cargo
• Operating scanning equipment to review contents of packages; screening incoming parcels for completeness of declarations, admissibility, entry status, and contraband
Travel Required
Occasional travel - You may be expected to travel for this position.
Supervisory status
No
Promotion Potential
7
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations-various locations.
Applicants will be able to select ONE location where you will be willing to work. In some cases, the duty locations listed may not have a vacancy during the life of this announcement.
Please Note : Some positions will fall directly under the Field Office and other will fall under the Centers of Excellence and Expertise.
This position starts at a salary of $35,265.00 (GS-5, Step 1) to $45,847.00 (GS-5, Step 10) with promotion potential to $56,790 (GS-7 Step 10).
It is recommended that you apply as soon as possible in order to receive consideration as this announcement will close on 10/06/2021 at 11:59 pm ET or on the day we receive 3500 applicants (whichever comes first).
In this CBP Technician position you will become a key team member of Homeland Security professionals performing technical duties requiring application of specialized knowledge of procedures, techniques, regulations and information. Typical work assignments include:
• Preparing complex broker/importer cases for decision by specialists; and reviewing declarations and cargo manifests for completeness and compliance with applicable regulations
• Examining cargo and merchandise; applying appropriate tariff number, value, and rate of duty and tax to merchandise; comparing passenger baggage to declarations
• Coordinating and processing of data (permits, entries, declarations) into various automated systems
• Assisting and providing support to CBP Officers and Agricultural Specialists on inspection, intelligence, analysis and examination of passengers, baggage conveyances and cargo
• Operating scanning equipment to review contents of packages; screening incoming parcels for completeness of declarations, admissibility, entry status, and contraband
Job family (Series)
1802 Compliance Inspection And Support
Help Requirements Conditions of Employment
• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years (additional details below)
• You may be required to pass a background investigation
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
• As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
Qualifications
Experience: You qualify for the GS-05 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
• Maintaining and preparing files, records, and correspondence
• Entering information into automated systems
• Performing query functions to obtain information
• Collecting fees for applications and services
Education Substitution: You may substitute the successful completion of a Bachelor's degree or a full 4-year course of study in any field leading to a Bachelor's degree for the experience required at the GS-5 grade level. This education must have been obtained in an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours.
Combining Experience and Education: To combine your education and specialized experience, you must convert each to a percentage, and then add the percentages. The combined total must equal at least 100% in order to qualify. Only education in excess of the first 60 semester hours or 90 quarter hours (i.e., beyond the second year) is creditable. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100%.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 10/06/2021.
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link .
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Additional information
Bargaining Unit: This position is covered under the bargaining unit
Shift work: You will be required to perform work on a shift and rotational basis.
Overtime: You must be readily available to work overtime on a scheduled or unscheduled basis in excess of the 40-hour work week.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here .
Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations.
Follow U.S. Customs and Border Protection on Twitter @CustomsBorder
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans , Peace Corps / VISTA volunteers , and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
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How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will use responses you provide on the application questionnaire and the result of the online assessments required for this position to place you in one of three categories based on your experience, education, and training.
The knowledge, skills, and abilities needed to perform this job are:
• Ability to review incoming documents to determine completeness and compliance with applicable regulations, laws, and procedures
• Ability to utilize, perform research, pull reports from, and input data into automated systems such as payroll systems, Microsoft programs, databases, etc.
• Ability to interpret guidance to resolve issues and errors
• Ability to work independently or in a team environment
Competencies:
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Reading
• Reasoning
• Self-Management
• Teamwor
If you meet the minimum qualifications, you will be placed in one of the following categories:
• Highly Qualified : Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF), and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.
• Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPF's and appropriate QRFs as determined by the job analysis.
• Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. This position is not considered scientific/professional. Other 10 point preference eligibles and veterans with 5 point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans' preference .
If you are highly qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Preview the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/11198666
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under CTAP/ICTAP, you must be placed in the Well-Qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the Required Documents section of this job announcement.
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Background checks and security clearance
Security clearance
Not Required
Drug test required
Yes