Job Description
We are looking for a Ship Liaison 40 hours per week in our Tampa, FL location.
Schedule: Monday - Sunday; Varies week to week. Weekends required.
Position Summary
The Ship Liaison for POC Testing will be responsible for a team of collectors and testers at on a ship. In this role the ship liaison evaluates, trains and coordinates the day to day staffing of the collectors. Will need to communicate to internal and external clients including patients, sales, client service, logistics, senior management, and others. The Ship Liaison must understand all fundamental POC testing and COVID 19 procedures and ensure that all employees are capable of following these procedures.
Principal Job Duties
Duties may include but are not necessarily limited to the following: • Liaison between local Organization, Regional Director and Ops Area Manager. Key point contact person to problem-solve and overall commander of the ships day to day activities, 24x7 on call
• Problem resolution with issues including but not limited to: swab collecting staff, specimen tracking, specimen resolution and scheduling adjustments, IT Support, Logistics Divers, Customer Service, POC technician and Supply procurement
• Work with Royal Caribbean and Land team in preparation for future sailing numbers
• Work with any Royal Caribbean staff to address any concerns or issues
• Oversee testing and registration for flow and process adherence
• Coordinate and manage schedules patient flow with local organization
• Train staff for technical and customer interactions
• Daily onsite supply and POC maintenance
• Reconciliation tracking and quality management
• Maintain cleanliness of testing area
• Ensure all contractual obligations are met, while abiding by all compliance to regulatory regulations
• Ensures a safe, secure, and legal work environment
• Other duties as assigned
Education
• High School Diploma or GED
• Bachelor's degree Preferred
Required Skills
• Provide proof of COVID-19 vaccination
• 1-3 years of experience in people management (business development, sales, strategic marketing, or consulting)
• Politically savvy with strong communication, presentation, interpersonal, and influencing skills
• Organizational, problem-solving, and project management skills with the ability to manage multiple concurrent projects
• Must be adaptable to different environments and be flexible to schedule adjustments
• Proven experience with a broad base of external customers
• Ability to combine both scientific and commercial knowledge to meet customer needs
• Ability to articulate concepts
• Proficiency in MS Word, Excel and PowerPoint
Physical Demands & Working Conditions
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to sit or stand for long periods of time
• Ability to lift 20 pounds
• Frequent contact with water (handwashing and cleaning), biohazardous body fluids, and hazardous chemicals
• Travel 50% to 75% on board a cruise ship
The Company is an Equal Opportunity Employer
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Compensation and Hours
Salary Range: Not Available DOE (Depends on Experience) Not Available Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Shift: Other, see job description
Hours per Week:
40
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