Applications Development Senior Programmer Analyst
Citi
18,297 reviews
Town 'n' Country, FL 33615
Citi
18,297 reviews
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Candidate will be responsible for leading transformation and solution implementation efforts for the Strategic Development and Engagement function as they pertain to onboarding processes, systems, and training. Role will also participate in global business aligned discussions on onboarding, Know Your Customer (KYC) processes and supporting technology. This resource will face off directly with the business and operational teams to document, design, and implement any changes to the processes and supporting technology. Candidate will be responsible for the management of comprehensive books of work for Client Onboarding and Data Services Technology team and ICG onboarding processes, pin-pointing opportunities to improve the existing processes and extending the processes as directed by stakeholders and identified through transformation frameworks
Key Responsibilities:
This role is for an experienced project and change professional with a strong track record of delivering high quality service to internal and external clients of a large banking services organization. This role will involve close collaboration with the ISG Strategic Development and Engagement Project Lead.
Key areas of focus will include
• Maintain project books of work for Client Onboarding and Data Services Technology Implementation programs focusing on efforts across the business units.
• Work with in-country stakeholders on the identification of challenges/pain points associated with onboarding and Know Your Customer (KYC) processes.
• Comprehensive understanding of current state of onboarding and Know Your Customer (KYC) processes, to be leveraged in performing gap analysis and alignment of onboarding and Know Your Customer (KYC) and processes to the Global models.
• Drive collaborative working sessions with partners from sales, client executives, operations, credit, legal, margin, middle office, compliance, AML, and other functions. Specifically partnering with all teams to document, design, and implement any changes to the processes and supporting technology.
• Follow a governance framework to ensure all new project requests are properly inventoried and prioritized by committee and stakeholders.
• Work with key stakeholders and technology business analysts on the development of business write-ups to support implementation of enhancements to strategic and cross-functional platforms.
• Identify configuration changes to ensure triggers based on products are correctly aligned and updated as AML policy or process changes arise.
• Participate in cross-functional sessions representing Client Onboarding and Data Service Technology for business, regulatory, compliance and risk related topics.
• Assist/Facilitate training in support of process alignment and application implementation and adoption.
The role will report to the Global Strategic Development and Engagement Head.
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Job Family Group:
Technology
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Job Family:
Applications Development
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Time Type:
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