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Customer Service Advisor

Valvoline Instant Oil Change

Location: Owensboro, KY 42303
Type: Part-Time, Non-Remote
Posted on: September 27, 2021
This job is no longer available from the source.
Customer Service Advisor
Valvoline Instant Oil Change
2,244 reviews
Owensboro, KY 42303
Part-time
Valvoline Instant Oil Change
2,244 reviews
Read what people are saying about working here.
Job details
Job Type
Part-time
Full Job Description Geared for the Driven
At Convenient Car Care, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance. It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs.
Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone.
What you’ll do
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.
• Deliver a positive first impression to each guest with a warm, friendly greeting
• Present oil change options and additional services based on manufacturer recommendations
• Build trust and win repeat, loyal customers
• Evaluate customers' needs, working quickly and efficiently
• Provide hands-on assistance under the hood as needed
• Master products, services, and company knowledge
How you’ll succeed
• Have effective interpersonal, oral communication skills
• You enjoy interacting with people face-to-face
• You are friendly and ready to work as part of a customer-focused team
• Have an eagerness to learn and grow
• You can occasionally lift up to 50 pounds
• Have full mobility and the ability to work with your hands above your head
• Can stand for extended periods of time and climb stairs
Benefits include:
• Competitive pay & flexible work schedule
• On-the-job training
• Paid bi weekly
• Company provided uniforms and tools
• We promote from within – a commitment we are passionate about
• No late evenings
• Paid time off and holidays*
• Medical, dental, vision, and 401(k) savings plans*
• Terms and conditions apply, and benefits may differ depending on location & position
Convenient Car Care is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.