UPS Store Center Associate (Spanish Speaking)

The UPS Store #3194 - Fort Worth, TX 76133 (Wedgwood area)
September 27, 2021
UPS Store Center Associate (Spanish Speaking)
The UPS Store #3194
Fort Worth, TX 76133
$10 an hour
Job details
Salary
$10 an hour
Full Job Description Job Description The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
We are looking for a Bilingual (Spanish-Speaking) Center Associate who is able to communicate with customers and complete transactions, in addition to the above job description.
Availability: Monday through Friday 3PM to 8PM and additional weekend hours available.
Bilingual (Spanish-Speaking) Center Associate needed.
RESPONSIBILITIES
• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned
QUALIFICATIONS
• High school diploma or GED required
• Bilingual/Spanish Speaking Highly Preferred
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
Company Description THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.
Benefits Casual and creative work environment
Benefits Employee Discounts
Benefits Flexible Schedule
Benefits Flexible Work Hours
Benefits Free Parking