Salary: $17.00 - $20.00 / Hourly
Robert Half is looking for a help desk analyst to support local and field users in a growing company. To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This role is on-site in Tampa working M-F with multiple shift opportunities.
What you get to do every single day
·      Respond and follow up on technical help tickets submitted via phone, email, and walk-ups
·      Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally
·      Independently investigate and implement solutions to technical issues
·      Identify recurring technical issues and propose solutions to address the root of the problems
What you bring to the role
·      Experience installing and configuring Windows OS, networked and local printers, and business applications
·      Windows 7-10 administration and bug fixing in an Active Directory environment
·      Excellent problem solving skills in Microsoft Office applications
·      Basic TCP/IP networking concepts
·      Audio/Visual setup and support
·      Experience with IT support ticketing systems