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Packing & Shipping Expert

The UPS Store #3751

Location: Tampa, FL 33606
Type: Full-Time, Non-Remote
Posted on: September 21, 2021
This job is no longer available from the source.
Packing & Shipping Expert
The UPS Store #3751
45,873 reviews
Tampa, FL 33606
Full-time
The UPS Store #3751
45,873 reviews
Read what people are saying about working here.
Job details
Job Type
Full-time
Full Job Description The Packing & Shipping Expert delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Must have a clean driving record and background check. Must be able to lift 50+ pounds on a regular basis. Must be able to package large, fragile objects such as artwork and other items.
RESPONSIBILITIES • Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned
QUALIFICATIONS • High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Able to cross sell and up sell products and services
• Excellent packing skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 50+ pounds on a regular basis
• Able to successfully pass a background check, including a clean driving record, and other pre-employment screening
• Able to package large, fragile objects such as artwork and other items
BENEFITS • There are no benefits associated with this position.