Plant City, FL
Order: 78573
Order Type :
PAY RATE: $21.38/HR
Position Summary:
This position generally works a regular weekday daytime shift and may require scheduled and non-scheduled work outside of normal working hours. This may include evenings, weekends, holidays, or other critical times in response to emergencies or at supervisor’s discretion. Works under the direct supervision from the Manager of Information Technology. Considerable independent judgment and initiative is required. Must be able to set schedules and complete work within approved timeframes.
Essential Duties and Responsibilities : The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below.
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Performs duties of a technical nature to operate, assemble, maintain, analyze, troubleshoot, upgrade, replace and repair new and existing computer systems, hardware and computer peripherals (i.e.; monitors, facsimile machines, printers, copiers, etc.).
Supports and maintains user account information including rights, security and systems groups by direct participation in support of each system and communication component of the various departments.
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Installs, maintains, analyzes, troubleshoots and supports various software programs and applications and reconfigures computer systems as necessary. Provides support to end users on a variety of issues.
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Responds to task request for technical, application or any other necessary assignments from the Project and Network Coordinator or IT Manager. Identifies, researches and completes the assignment then documents and reports information back as required to accomplish the task.
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Maintains and supports communication systems for various departments as required, including installing and maintaining Fiber, Cat 5, computer and telephone wiring as needed.
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Respond to on-call assistance and provide support as necessary after normal scheduled work hours.
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Other duties may be assigned as dictated by operational necessity.
Minimum Qualifications : To perform this job successfully, an individual must be able to carry out each essential
duty or responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and
abilities; education and/or experience; and, certificates or licenses required in order to fill the position. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Knowledge, Skills, and Abilities :
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Manage all phases of a project.
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Provide excellent customer service and most importantly create an atmosphere of solid professionalism.
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Possess in-depth knowledge of Microsoft products and common business-related applications.
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Demonstrate excellent verbal and written communication skills.
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Exhibit strong troubleshooting, analytical, organizational, and leadership skills.
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Display knowledge of networking and security in a mobile environment.
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Make sound decisions, demonstrate flexibility, and work with people at all levels of the organization.
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Present technical information in a non-technical manner.
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Move desktop computer and related equipment, if needed.
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Mastery of Microsoft operating systems to include Windows10 OS, Microsoft Office 365 Suite, and business-related desktop applications. Experience / knowledge of Microsoft SQL and Active Directory preferred.
Education and Experience:
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Relevant training / education preferred in Technology, Project Management or related field.
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High School graduation or possession of an acceptable equivalency diploma.
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A minimum of two (2) years of experience working within a technical environment.
Certificates and Licenses :
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Possession of a Valid Florida Driver’s License and be insurable by the City’s current insurance carrier.
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Technical training certificate in Computer Technology, preferred.
Supervisory Responsibilities:
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N/A
Essential Physical Abilities :
Code:   Constant = 2/3 or more of the time Frequent = from 1/3 to 2/3 of the time Occasional = up to 1/3 of the time N/A = Not applicable
Physical Skills
Constant
Frequent
Occasional
N/A
Heavy lifting (45 lbs. and over)
X
Moderate lifting (15 to 44 lbs.)
X
Light lifting (under 15 lbs.)
X
Heavy carrying (45 lbs. and over)
Moderate carrying (14 to 44 lbs.)
X
X
Light carrying (under 15 lbs.)
X
Reaching above shoulder
X
Use of fingers
X
Both hands required_
X
Climbing (use of legs and arms)
X
Climbing (legs only)
X
Good near vision
X
Good distant vision
X
Both eyes required
X
Depth perception
X
Distinguishing basic colors
X
Distinguishing shades of colors
X
Good hearing (with or without hearing aid)
X
Straight pulling
X
Pulling hand over hand
X
Pushing
X
Walking
X
Standing
X
Crawling
X
Kneeling
X
Bending
X
Balancing
X
Stooping
X
Jumping
X
Running
X
Throwing
X
Driving (cars, small vans, pick-ups, etc.)
X
Driving & operating (heavy equip., trucks, etc.)
X
Other
X
Environmental Conditions :
Code:   Constant = 2/3 or more of the time Frequent = from 1/3 to 2/3 of the time Occasional = up to 1/3 of the time N/A = Not applicable
Environment
Constant
Frequent
Occasional
N/A
Work Inside
X
Work Outside
X
In the Heat
X
In the Cold
X
In High Humidity
X
In Dampness or Chilliness
X
In Dry Conditions
X
In or with Noisy Conditions
X
In Darkness
X
In or with Dusty Conditions
X
With Silica, Asbestos, etc.
X
With Fumes or Gases
X
With Smoke or Flames
X
With Chemicals
X
With Solvents
X
With Grease or Oils
X
With Radiant Energy
X
With Electrical Energy
X
On Slippery Surfaces
X
On Uneven Surfaces
X
In or With Moving Objects
X
In or With Ladders/Scaffolding
X
At Heights above Ground Level
X
Below Ground Level
X
In Water
X
With Explosives
X
With Poor Ventilation
X
With Odors
X
With Unusual Fatigue Factors
X
Other Relevant Information:
Emergency Responsibilities :
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, Emergency Management or City Administration. Such assignments may be before, during or after the emergency/disaster.
D isclaimers :
This job description is not intended to, and does not, constitute an offer of employment or a contract for employment or the terms and condition of employment. The City of Plant City has the right to revise this job description at any time.
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