Job Details
Title:
Student Financial Aid Assistant (temporary)
Job Category:
Staff
College Name:
Owensboro Community and Technical College
Campus Location:
Owensboro, KY
Department:
Student Affairs
Summary:
College Overview:
Owensboro Community and Technical College is a three-campus institution located along the Ohio River in Western Kentucky.  OCTC is one of sixteen institutions in the Kentucky Community and Technical College System and awards certificates, diplomas, and associate degrees in liberal arts and technical education. To learn more about OCTC, please visit https://owensboro.kctcs.edu/ and to learn more about Owensboro and the surrounding area, you may visit https://visitowensboro.com .
Job Summary:
OCTC is seeking applications for a part-time assistant to support the financial aid office. This position is focused on assisting students in person and through various digital communication channels. An ideal candidate should have the ability to communicate effectively, both orally and in writing. You will learn how financial aid programs operate and provide that information to students in more understandable terms.
Duties:
Essential duties and responsibilities:
The duties/responsibilities of this position include, but are not limited to:
• Assist students with information on available financial aid programs, such as grants, loans, scholarships, and work-study.
• Assist students with completing the FAFSA application and collect documents to complete their financial aid file.
• Answer emails, phone calls, and incoming text messages.
• Independently prioritize daily tasks and responsibilities.
• Handle sensitive financial information.
• Perform assigned tasks in a high-volume environment, often under time pressure.
• Provide accurate information to students and other financial aid personnel.
• Perform related duties as assigned by the Direct of Financial Aid.
Qualifications:
Qualifications:
• High School Diploma/GED
• One year clerical or customer service work experience preferred
• Basic mathematics needed
• Modern office procedures, practices, and technology/equipment
• Modern software applications (Microsoft Office Suite, etc.)
Application Process:
Applicants must complete and submit:
• Online application
• Resume
• Copy of all college transcripts (if applicable)
• Kentucky State Law requires state and national pre-employment background checks as a condition of employment
Positions are based on a term-contract, with the expectancy of continuance based on performance.
Application Deadline: Open Until Filled
Only applicants selected for an interview will be notified. The search may be extended if additional candidates are needed.
Contact:
Shanna Ballard
Open Date:
09/20/2021
Shift Type:
1st
Hours Per Week:
37.5
Opportunity type:
Full Time
Job Type:
Temporary
Degree Type:
HS/GED
Minimum Years Experience:
1
Desired Years Experience:
2-3
Salary Type:
Non-Exempt
Salary Upper:
$12.00
Salary Lower:
$11.00
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