Support Associate
Aston Carter
87 reviews
Tampa, FL 33601
Remote
$17 an hour - Contract
Aston Carter
87 reviews
Read what people are saying about working here.
Job details
Salary
$17 an hour
Job Type
Contract
Full Job Description Equivalent Experience
Great 100% remote opportunity with large, reputable company!
Great opportunity for someone with the ability to quickly learn and navigate computer systems to gain experience with systems administration!
Description:
Provide support to BuildPro system and end users by field requests that come through online service portal
Research, troubleshoot, fix errors as they arise
Refer more complex systems issues to BuildPro company representatives.
Facilitate template changes requested by management
Fill out or assist in filling out reports and acquire proper signatures to grant end users proper log-ins and security roles.
Set up new Communities in system
Format and distribute reports. This will require manipulating imported Excel reports (filtering, sorting)
Monitor flow of data into and out of systems
Assist all end users as needed
Monitor system for issues or errors, report to manager when training is needed
Coach and train associates who use system
Will utilize phone, Outlook, Excel, Docusign, Webex, Teams, ServiceNow, and will screen share with users as needed.
Additional Skills & Qualifications:
High School Diploma or GED required
Excellent written, oral and organizational skills
Must possess professional attitude to represent the company in a positive manner
Computer literate with the ability to learn system administration and provide internal user support for systems usage
Experience Level:
Entry Level
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.