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Customer Service Representative -299260

Oldcastle APG Inc

Location: Tampa, FL, 33614
Type: Full-Time, Permanent, Non-Remote
Posted on: July 29, 2021
This job is no longer available from the source.
Job Description
Job ID:  299260
Summary
This role is for counter sales.  The individual in this role will answer product inquiries, take customer orders, coordinate delivery with dispatch, and coordinate with internal company departments and vendors in a office. Customers include homeowners, developers, contractors, and installers. This position is often with customer service initiatives and providing support to outside sales representatives as needed.
Duties and Responsibilities • Receive customer phone calls; provide support to customers and contractors via phone and in-person
• Provide information technical information about products and prices
• Refer to product catalogs and specification guides related product uses and applications
• Work with outside sales representatives regarding sales promotions and initiatives which phone contact and follow-up along with visits to customers
• Coordinate mailings of literature and samples
• Investigate and research all customer inquiries and concerns and follows-up with the customer
• Customers with design ideas/problems; provides customer feedback to management
• Assist with production scheduling, job site coordination, and dispatch
• Coordinate delivery schedules with dispatch and maintains customer informed of such schedules
• Enter sales orders into computer for tracking
• Attend training meetings, seminars, sales meetings, and schools
• Assist in physical inventory counts, enter and manage inventory in computer system
• Retrieve information for credit department when needed
• Follow all safety regulations
Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Compensation and Hours
Salary Range: Not Available DOE (Depends on Experience) Dental, Medical, Other, Retirement/Pension Other Benefits: What CRH Americas Offers You * Highly competitive base pay * Comprehensive medical, dental and disability benefits programs * Group retirement savings program * Health and wellness programs * A culture that values opportunity for growth, development, and internal promotion Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Day Shift
Evening/Swing Shift
Night/Graveyard Shift
Night/Graveyard Shift
Rotating Shift
Split Shift
Split Shift
Flexible Shift
12AM
6
12PM
6
Hours per Week:
Hours Not Specified
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