Job Description
Reference #: R026142
Job Summary
Assist escrow branch operations with disbursement of escrow transactions by printing checks, issuing wires, creating cover letters, and issuing final HUD's. Review and prepare closing files for disbursement once the file is closed. Confirm that the file balances are accurate and disburse the funds according to directions, most often by issuing checks. Work with lenders, buyers and escrow officers to balance files that have closed and disburse the file.
Essential Functions • Prepares wires for transfer
• Disburses files and issues checks
• Issue closing documents and letters to appropriate parties
• Billing
• Provide internal and external customer service
• Numeric and alphanumeric data entry into First American proprietary software
• Answer a moderate volume of phone calls
• Deposit incoming funds from lender.
• Ensure file is balance and reconcile any differences with Escrow Officer.
• Reconcile incoming and outgoing wires.
• Cut net proceed checks to borrowers, lien holders and creditors as required.
• Prepare daily deposit slips.
• Run daily accounting reports
Knowledge and Skills/Technology Used
• Intermediate level working knowledge of Microsoft Office applications and escrow related software. Ability to type a minimum of 40 WPM required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.
• Writes clearly and informatively; Varies writing style to meet needs; Presents numerical data; Able to read and interpret written information.
• Prioritizes and plans work activities; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Basic accounting knowledge including accounts receivable
• Settlement statement (HUD) knowledge
• Analytical and problem-solving skills
• Customer service and communication skills
• Detail orientated
Typical Education
• High School diploma or equivalent
Typical Range of Experience
• 1+ years Banking and/or Escrow Experience preferred
Based on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other benefits like an employee stock purchase plan.
Our company invests in its employees' development and well-being, empowers them to provide customer service and encourages them to serve the communities where they live and work. We are committed to diversity and inclusion. We are an equal opportunity employer.
Compensation and Hours
Salary Range: Not Available DOE (Depends on Experience) Not Available Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Shift: Not Applicable
Hours per Week:
Hours Not Specified
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