Job Description
Reference #: 536
Position overview-
It is the goal of our Banking Representatives to provide service to our clients and prospective clients while operating a paying and receiving client window, balancing individual cash drawers and performing a variety of transactions including deposits, cash checks, payments, CTR preparation and client inquiries.
Primary Duties and Responsibilities
• Ability to promote client relations by consistently providing premiere client satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Demonstrate a developed rapport with the client base, greet by/use name, have knowledge of account ownership, be responsive and timely with requests and problem resolution and display a caring attitude.
• Ability to maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
• Demonstrate knowledge of the Bank policies and procedures and take responsibility to keep up to date on any changes.
• Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
• Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
• Demonstrate evidence of ability to communicate via written or verbal format, at a professional level common within a business setting.
• Demonstrates ability to initiate conversations to uncover client needs and be capable of effectively referring customers to business partners for the selling and cross-selling of Bank products and services to clients, so that personal and Bank goals are consistently met and /or exceeded.
• Ability to work in a team environment with the able to interact well, and in a positive manner, with co-workers and management.
• Ability to maintain a position of trust and responsibility by keeping all client business confidential.
" This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned."
Minimum Qualifications
• Experience with direct customer contact.
• High school diploma/GED.
Preferred Qualifications
• 2 years Banking Representative/Teller experience.
Attributes for Success
* Self-motivated with action and results delivery orientation; demonstrated initiative and accountability by willingness to assume additional duties other than assigned.
* Portrays interpersonal skills, projecting an approachable demeanour.
* Consult, facilitate and build relationships in order to foster partnership, collaboration & teamwork across all levels of the organization.
* Works independently and with others to identify issues and develop solutions.
* Demonstrates interpersonal and written/ verbal communication (listening, confidence, professionalism, persuasion) with individuals across all levels of the organization.
* Is resourceful and flexible with regard to shifting priorities, new demands and challenge.
Benefits
You will have the opportunity to participate, subject to the terms and conditions of the respective plans, in a comprehensive package of benefit plans - from medical, life, disability, and other insurance programs to savings and retirement plans and an array of work/life effectiveness policies and programs. As a highlight:
* Eligibility for health, dental, life and disability insurance coverages begins 1 st of the month after hire.
* Retirement Plan - 401k with matching.
* ESOP- Employee Stock Ownership Plan.
* Time away from work - vacation time, sick time and holidays.
* Tuition Assistance.
* Professional development opportunities.
EQUAL OPPORTUNITY EMPLOYER M/F/V/D
A DRUG FREE WORKPLACE E-VERIFY EMPLOYER
Compensation and Hours
Salary Range: Not Available DOE (Depends on Experience) 401K, Dental, Holidays, Life Insurance, Medical, Other, Sick Leave, Tuition Assistance, Vacation Other Benefits: Disability, and other insurance programs to savings and retirement plans and an array of work/life effectiveness policies and programs. * ESOP- Employee Stock Ownership Plan. * Professional development opportunities. Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Shift: Not Applicable
Hours per Week:
Hours Not Specified
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