Job Description
Operations Manager
2021-18004
Support  Manager in managing the Rooms, Food and Beverage, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner. Act as  Manager in his/her absence
Responsibilities
Lead all operational managers to success on action plans related to property strategic plan.
• Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. Ensure compliance of brand operating procedures and policies.
• Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts. Develop and implement controls for expense management. Ensure staff is utilizing labor management tools to schedule and control labor costs.
• Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when  of staff members.
• As a member of the Executive Committee for the property, the Director of Operations is expected to create and execute the financial objectives of the hotel.
• Comply with attendance rules and be available to work
Qualifications
• Minimum 3-5 years of management experience, preferably in rooms and FandB.
• Bachelor's degree preferred.
• Computer literacy and financial management
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and range planning.
• Ability to resolve guest, supervisor and associate
• Verbal and written communication skills
• Ability to adapt communication audiences, such as communicating with supervisors, coworkers, public
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Compensation and Hours
Salary Range: Not Available DOE (Depends on Experience) Not Available Other Benefits: Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Shift: Not Applicable
Hours per Week:
Hours Not Specified
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