Job Description
Reference #: b1842508-9ca2-4aac-b0ba-9a2123ec69dc
Description
The Company is seeking an Operations Manager to join our team in Tampa, Florida! In the Moving & Storage industry, our Operations Managers are masters at handling our day-to-day operations, managing our fleet of drivers, crew, contractors, customer service and sales team. They understand our customers needs and concerns and strive to help every customer have a memorable experience.
Responsibilities for our Operations Manager include but are not limited to: • Manage a fleet of drivers, crew and contractors ensuring on-time service, while maintaining data integrity
• Supervise our customer service and sales team
• Route and oversee delivery teams to maximize capacity and customer satisfaction
• Train local crew and contractors while keeping safety as our number one priority
• Monitor facility and equipment condition and maintenance
• Maintain customer service quality rating
• Understand end user customer needs and concerns on home delivery
• Other duties as assigned by management
The candidate for this position will share the following knowledge, skills and abilities:
• High School Diploma or Equivalent (required)
• Secondary education in business operations is preferred
• Minimum of 1 year Supervisor or Management experience with employee oversight
• Minimum of 1 year experience in Household Moving or Trucking industry
• ELD knowledge with tractor/trailer maintenance experience is preferable
• Comfortable working with a team, managing multiple tasks while meeting deadlines in a fast paced, ever changing, demand work environment
• Geographic region knowledge is a plus
• Organizational skills with communication skills both written and verbal
• Self starter motivated by daily challenges
• Excited about the opportunity to help move this remarkable team to the next step in our industry
Qualifications
Education
• High School (required)
Experience
• 1 years: Household Moving or Trucking industry experience (required)
• 1 years: Supervisor or Management experience with employee oversight (required)
The Company offer you:
• Competitive Pay;
• Medical, Dental & Vision Benefits;
• Paid Time Off (begin accruing your very first day!);
• 401K;
• Employee Discounts with Verizon, Sketchers & more!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
The Company is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace.
All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
Compensation and Hours
Salary Range: Not Available DOE (Depends on Experience) Not Available Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Shift: Not Applicable
Hours per Week:
Hours Not Specified
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