Food & Beverage Store Manager
Ben & Jerry's | Primo Partners
Tampa, FL 33607
Full-time
Job details
Job Type
Full-time
Full Job Description All serious applicants please upload resume with your application.
Scoop Shop Manager Job Description
Working at Ben and Jerrys is about making people happy with lots of Ice Cream! Its about being independent, having fun, making new friends and earning extra dough. As a Ben & Jerrys team member, you are the smiling face that greets and serves clients. Working with us will give you the fun and financial rewards you are looking for. Youll learn new things, get recognized and learn everlasting skills.
Established in 2008 by lifelong friends, Primo Partners is locally owned and operated. It all started with a single scoop shop and has since grown to multiple shop locations, along with booming, trailblazing, and system-leading Off Premise Catering operations in North Carolina, Georgia and Florida. We are seeking the perfect fit for this position as a scoop shop manager. Do you possess the core values that we've identified as Team Primo's guiding principles?
Passionate
Servant Leadership
Fun
Love/ Compassion
Knowledgeable
Resourceful
What are we looking for in our newest team member? The idea candidate is able to:
• Plan and manage the retail operations of this scoop shop: planning, operations, equipment maintenance, marketing, and financial reporting
• Ensure that the development and implementation of all systems is fully supported and complies with all franchise operating systems
• Maintain the proper hands on training and support for staff, focused on daily operations, customer relations, staff orientation, and cleanliness
• Serve as local Ben & Jerrys ambassador for the community
In addition to being a great fit according to our companys core values and the key components of the a scoop shop managers job responsibilities include but are not limited to:
• Manage the business plan and budget for the scoop shop including sales projections, margin goals, payroll, operating, and occupancy expenses, and inventory requirements
• Manage the scoop shop staff, ranging from 5 to 10 employees
• Manage the training, orientation, and development for all store employees
• Establish a motivating work environment that actively encourages and supports employee involvement with an eye towards possible job advancement that is aligned with individual goals
• Supervise the implementation of all store policies and procedures
• Implement the systems and procedures outlined in our Operating System Manual that will ensure the accuracy of all register, cash and financial transactions
• Maintain accountability for the weekly, monthly and quarterly financial reporting requirements, which includes recording department sales, department cost of goods, payroll analysis, and specialty cone sales
• Manage the procurement and storage of all on-site inventories
• Develop and manage the in-store marketing plan & assist with local store marketing as outlined by General Manager or Franchisee.
• Accurately report on a monthly basis, the Sales & Advertising report in the required format outlined in our Operating system.
• Supervise and organize the tasks needed to maintain the overall operations including store & staff appearance, customer service, cleanliness, compliance with all safety and operating standards, merchandising and promotional execution
• Effectively communicate with internal and external customers, contractors and suppliers to ensure smooth store operations.
• Respond to and handle all customer complaints.
• Ensure the maintenance and safe operation of all equipment within the scoop shop.
• Serve as a buffer between ownership and the shop day to day operational challenges, staff, community integration.
• Maintain accurate expense reporting in company specified location (Google Drive).
• Work as needed outside of the shop at vending operations (football, basketball, festivals, etc.)
• Minimum of 35 hours per week of operational, customer and store focused. Additional 5-10 hours per week on managerial duties may be required depending on time of the year, and quality of staff.
• Required 8 critical shifts each month. (Critical means Friday night, Saturday open, Saturday night, Sunday open, Sunday night, or holiday.)
Compensation and Benefits:
• Starting Base Hourly Compensation will be determined upon hire.
• Monthly Performance Compensation based on store sales.
• Optional SIMPLE IRA plan with employer match of up to 3% of gross annual pay
• Cash & Credit Card Gratuity compensation
• **Paid Holidays (Thanksgiving, Christmas Eve, Christmas Day, and New Years Day).
• Vacation Days earned at a rate of 1 day every 2 months of full-time employment
Brand: Ben & Jerry's
Address: 1106 Gramercy Lane Tampa, FL - 33607
Property Description: Ben and Jerrys Midtown Tampa
Property Number: 1234