Onsite Residential Services Coordinator / Admin (LFL2021-3038)
RealManage
42 reviews
Lithia, FL 33547
Full-time
RealManage
42 reviews
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Job details
Job Type
Full-time
Full Job Description Overview:
GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage is a values-based company with the following values as our guiding principles:
• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Responsibilities:
•
Organize all resident activities, on site, including dances, theme parties, holiday celebrations, movies, card games, exercise programs, etc.
• Supervise the development of new and existing clubs that reflect the interests of the Community.
• Document resident participation in group and/or individual social/recreational programs.
• Manage all areas of special events, games and entertainment encouraging participation.
• Supervise catering (food and beverage) for functions.
• Supervise decorating and promotions for functions (where needed).
• Supervise all operational and technical requirements related to clubhouse activities such as lighting and sound.
• Coordinate all club meetings and use of rooms.
• Keep calendar of activities for the community.
• Post meeting notices on electronic message boards & bulletin board.
• Supervise ticket sales for events.
• Order and display event posters.
• Oversee all bulletin boards in clubhouse - Keep current.
• Order needed supplies (e.g., art & craft, party supplies, etc.)
• Supervise/coordinate utilization of all athletic facilities.
• Recommend and review policies for association, community and league use of facilities.
• Arrange for athletic events (game management). Take pictures of Community events, parties and other special occasions.
• Oversee the activity budget to ensure that costs are maintained within budgetary guidelines.
• Plan special "theme" days or months around holidays, seasons, or recognized days such as Father's or Mother's Day.
• Manage clubhouse rental program to maximize rental revenue.
• Prepare monthly department report.
• Assist other departments as directed by Community Association Manager (ie. daily incoming phone call support). Cross-train on administrative functions and overall HOA policies, procedures & rules to support administrative office during staff vacations and sick days.
Qualifications:
• Microsoft Office products
• Communication skills
• Attention to detail
• Service orientation
• Responsiveness and follow up
• Multi-tasking - Ability to handle multiple tasks/situations at one time
Benefits Summary:
Health / Dental / Vision Insurance / Life / Disability / 401 (k) Program