Customer Service Representative (CSR)
Sun Country Cleaners, LLC
19 reviews
Tampa, FL 33621
Sun Country Cleaners, LLC
19 reviews
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Description: Customer Service at a Dry Cleaning store front located in the Base Exchange at MacDill AFB.
***MUST BE ABLE TO OBTAIN CLEARANCE TO ENTER MACDILL AFB*** Hours: 9:00 AM - 5:00 PM (Overtime is a possibility if you are able and want to help at other locations on Saturdays.)
Job Description & Duties: (Included but not limited to:)
• Customer service: Welcome & take care of customers though walk-in, drive though & phone calls.
• Follow proper procedure to inspect, barcode, and enter garment description into POS system.
• Upon return of clean orders, barcodes must be checked against ticket and racked before putting away on racks.
• Communicate and resolve customer questions, issues and concerns professionally and promptly.
• Basic Daily Computer use
• Cash Handling
• General Store Housekeeping: Keeping store organized, dust-free & clean daily. In addition: cleaning & sanitizing common touch surfaces though out the day.
• Arriving ON TIME for scheduled shift, in uniform and ready to work.
• Securing and locking the store each day at close.
. Requirements:
Personal Requirements:
A. Physical- able to exceed physical requirements of bending, lifting light loads up to 50 lbs. and the transportation of garment bags.
1. Remain standing for the majority of one's shift. (6 hours)
2. Lift repetitively.
3. Reach.
4. Walk. Ascend stairs and steps
5. Bend to pick up garments and bulk items.
B. Communication- Oral & Written/ typed communication required daily. Problem solving & follow through with all issues timely and in accordance with company procedure and policy.
Tolerance for Stress - Maintain stability of performance under pressure and/or opposition.
Disclaimer Statement: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type.