Exit Booth Agent
Job ID 2021-362080 Location Customer Service/Support - Customer Service/Support Category Tampa International Arpt Airport / City US-FL-Tampa
Overview
Enterprise Holdings operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in North America.
National and Alamo has an exciting opportunity for an Exit Booth Agent at the Tampa International Airport. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
This full time role would be located at the Tampa International Airport.
5405 AIRPORT SERVICE RD
TAMPA, FL 33607
Weekly Schedule:
Friday-Tuesday 2p-10:30p
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here .
Responsibilities
• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Provide additional service to Emerald Aisle members by offering our refueling option.
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
• Provide all customers with undivided attention while assisting them at the exit booth.
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Equal Opportunity Employer/Disability/Veterans
Qualifications
• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
• Must have a valid driver's license with no more than 2 moving violations in the last 3 years.
• No drug or alcohol related convictions on driving record in past 5 years (DWI/DUI).
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation, must be able to work at a location that is open 7 days per week and includes weekends, weeknights, and holidays
Options
Apply for this job online Apply
Share
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed
Apply for this job online
Need further assistance? Software Powered by iCIMS
www.icims.com