DLA Piper is an equal opportunity employer. All applicants will be treated without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, military or veteran status, gender identity, or any other factor protected by law. Job applicant poster viewing center.
The DLA Piper Business Operations Center LLC, a wholly-owned subsidiary of DLA Piper LLP, is committed to attracting, developing, and retaining the best people across our practice and business service groups. We are looking for collaborative, results-oriented people who enjoy working in a fast-paced environment and have exceptional problem-solving skills.
If you are a highly talented Client Accounts Specialist II, we want to hear from you!
This position can sit in our Tampa, Seattle, Baltimore, Palo Alto, or San Francisco office.
The Billing Department, in conjunction with the Legal Support Services team, provides a cohesive, full-cycle billing support solution to billing attorneys with complex domestic and international billing books.
Minimum Requirements:
• High School Diploma
• 3 years of direct billing or client account work for a law or professional services organization
• Proficiency in Excel
• Experience with accounting systems such as Elite Enterprise and/or Aderant
• Proficient in e-billing applications such as eHub or Bill Blast
• Accurate proofreader and have strong attention to detail
• Ability to work independently and is able to take direction well
• Strong communication and interpersonal skills to interact with staff and timekeepers
• Team-oriented and have the ability to work effectively and collaboratively in a fast-paced environment
Preferred Requirements:
• Bachelor’s Degree in Accounting, Finance or similar field
• Billing experience in an international or global organization
What will your day look like?
You will work with a team of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined billing and client account services to attorneys of the firm.   Edit, proofread, finalize, and submit invoices to clients on a monthly billing cycle. Research client billing data and provides detailed analysis to attorneys and support staff. Work as part of a team to provide a cohesive, full-cycle billing support solution for each lawyer.
For US clients, you will perform a variety of duties to support the full billing cycle to include preparing, reviewing, and editing proformas, seeking requisite approvals for deferrals, write-offs, and time transfers. Gather and submit accrual information based on client requirements. Maintain an accurate description of all client billing requirements which may also include guidelines established by the client’s general counsel. Updates and tracks changes to the requirements as necessary.
For electronically billed clients, prepare and submit LEDES invoices to electronic vendor sites using the eBilling Hub. Maintain and respond to electronic client tasks, such as budget submissions, accrual requests, and matter status updates. Track and resolve rejections and appeals. Provide regular maintenance on electronic clients to include the review and upkeep of approved timekeepers, changes in rates, and year-end deadlines.
Additionally, for global clients, you will manage global client account assignments. Liaise with international attorney and/or finance counterparts to obtain accurate accrual and forecasting information for monthly client reporting. You will follow up frequently with international counterparts to ensure that engaged locations stay within budget and issue invoices timely. Troubleshoot issues with finance counterparts as needed.
To learn more about DLA Piper, please visit our website
We offer exceptional career opportunities in an environment that is challenging, rewarding, and, we believe, truly different from our competitors. Our employees enjoy a competitive benefits package and a dynamic and diverse environment in which they can build a long and fruitful career and reap the rewards of their success.
Agency candidates will not be considered