IT Technician (Tampa & Orlando)
Miami Beach Medical Group
39 reviews
Tampa, FL 33634
Full-time
Miami Beach Medical Group
39 reviews
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Job details
Job Type
Full-time
Full Job Description SUMMARY Serves end-users by installing and servicing systems and products.
QUALIFICATIONS/EDUCATION • Bachelor’s Degree
• Bi-lingual English/Spanish preferred; must be able to read, write and speak English.
• 5 years of experience in the field or in a related area
• Advance computer skills
• Strong people skill; independent decision making and customer service oriented.
• Willing to drive from Tampa to Orlando on a bi-weekly basis as necessary.
CERTIFICATIONS/LICENSES • MCSA, MCSE, CCNA, CCNP (preferred)
ABILITIES /SKILLS
• Familiar with a variety of the field's concepts, practices, and procedures.
• Versed in the following technologies:
• Windows XP/7/8/10
• Basic TCP/IP Networking (Switches, Routers, IP knowledge)
• Web technologies and browsers
• Domain Structure
• Printer setup and configuration
• Advanced computer skills to be able to recognize and understand our appointment system.
• Excellent communication, Customer Service, and telephone skills.
• Cheerful, pleasant, knowledgeable, and professional demeanor, must always display a smile.
• Strong organizational skills and ability to multi-task effectively.
• Detail-oriented and able to work efficiently in a stressful environment.
• Strong sense of teamwork and be able to manage a high volume of interpersonal relationships with tact and diplomacy.
• Must be able to work independently and relate well with all levels of individuals within the organization.
• Able to respect and maintain patient confidentiality at all times.
• Must be able to follow policies and procedures and work flexible schedule and location.
• Must be able to work with the Practice Management and/or Electronic Health Record System.
ESSENTIAL DUTIES AND RESPONSIBILITIES • Check the equipment every day.
• Be trained on various software and hardware systems
• Maintain work lists and ticket lists up to date.
• Check supplies for daily operation and order as needed.
• Advise the IT Management of any imminent threats or issues.
• Train end-users on software systems.
• Clean and keep IT inventory organized.
• Fill out technology and training forms.
• Conducts all activities in a polite, courteous, and professional manner and abides by company policies and procedures.
• Complies with HIPAA regulations
• Performs other duties as assigned.
PHYSICAL DEMANDS
The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.
FREQUENCY FACTOR TABLE
FUNCTION
FREQUENCY
Walking and standing
More than 30%
Sitting
More than 70%
Physical Hand and Finger Dexterity (office equip. typewriter, computer)
More than 75%
Close vision the ability to adjust Focus (typewriter and/or computer)
More than 50%
Talking and Hearing
More than 50%
Lifting less than 10 pounds
Frequently
Lifting 10-30 pounds
Sometimes
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Described below are typical work environment characteristics encountered while performing the essential functions of the position:
• Moderate to High noise level.
• Clean, well-lit, comfortable climate.
• Fast-Paced environment.
Reasonable accommodations may be made to, allow individuals with disabilities to perform the essential functions of the position.