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Job Title
Technology & Systems Manager
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Job ID
27929
Location
Tampa, FL
Full/Part Time
Full-Time
Regular/Temporary
Regular
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Position Details
Department Number/Name: 0-0282-000 / Parking and Transportation Services
Salary Plan: Administrative
Job Code/Title: 9574 / Technology & Systems Manager
Hiring Salary/Salary Range: $65,000 - $76,000
Position Number: 00007434
ORGANIZATIONAL SUMMARY:
Parking and Transportation Services, a division the University of South Florida's Administrative Services, is responsible for the overall management of the Bull Runner Transit System and parking facilities and services. We are committed to providing guidance and assistance to the USF community and our guests with all their parking and transportation needs in a professional and courteous manner.
POSITION SUMMARY:
Reporting to the Director of Parking and Transportation Services this position is responsible for managing all specialized software systems and hardware systems utilized by Parking and Transportation Services (PATS).  This position supervises staff and temporary employees, evaluates department needs and requirements to maintain software and hardware. Manages data and reporting for PATS, as well as research, analyze and implement new technology to improve services.
RESPONSIBILITIES:
Responsible for the overall management of specialized hardware and software systems utilized by Parking and Transportation Services (PATS). Ensures all appropriate PATS rules and policies related to information systems are adhered to, recommends and drafts new policies and procedures as required. Provides technical direction/support/advice regarding the development and maintenance of new and existing systems. Analyzes appropriate hardware and software solutions for the department. Serves as the primary liaison to University IT and software/hardware vendors.
Supervises staff and temporary employees by coordinating work load, special projects, and schedules. This includes hiring, termination, employee evaluations and development of goals and objectives.
Oversees the extraction, analysis, and sharing of data from relational databases. Manages the development of appropriate reports to meet the information and communication requirements of the division.  Develops reporting and web solutions applying knowledge of software functionality.  Oversees the development of queries and reports from enterprise-wide systems and/or proprietary and specialized data systems using SQL, MS Access, Crystal Reports, or other appropriate software.  Ensures regular daily, weekly, monthly, quarterly, and annual reporting requirements are fulfilled.
Oversees and monitors data security and data integrity through regular audits and tests.
Provides oversight of desktop support services for the division. Serves as a principal point of expertise on the use of technology and applications. Advises users on the functionality and capabilities of specific applications. Provides or coordinates internal training on software to end users.
Acts as the main point of contact for the department's website.  Provides technical support and oversight for updating and maintaining the department's web pages through the use of appropriate content development programming tools.  Provides oversight in the development of web content, creating new web pages, editing existing web pages, and reviewing changes.
Pursues, establishes and manages business partnerships and vendor relationships for goods and services.  Performs contract negotiations, contract renewals, purchase order creation, and invoice payment approvals.
POSITION QUALIFICATIONS:
MINIMUM:
Bachelor's degree in Computer Science, MIS or other field involving software and analytical training, and four years of IT related work experience, OR a Bachelor's degree with no specific required field and five years of IT related work experience, OR a Master's degree and three years of IT related work experience, OR a combination of eight years of IT related work experience and validated training. Preparation for a relevant IT certification is considered to be related training.
PREFERRED:
Experience with T2 Flex parking management software
Experience with License Plate Recognition software and hardware
Experience with multi-space pay stations, single space meters and associated software
Experience with parking guidance systems
Experience with EV meters and associated software
Experience managing projects
At least 3 years of experience as a manager or supervisor in a similar setting
SPECIAL SKILLS/TRAINING:
Excellent written and verbal communication skills
Excellent analytical, organizational and customer service skills
USF Tampa
Information for Applicants
This position is subject to a Level #1 criminal background check.
Job Opening Number: 27929
Posting Date: 07/29/2021
Posting End Date: 08/12/2021
How To Apply
Click on the Apply Now button.  When applying to an opening you will have the opportunity to upload a cover letter and resume.
Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.  YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.
Click here for additional tutorial information.
Equal Employment Opportunity
USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.
The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.
Work Location
Campus map and location overview: USF - Tampa Campus
About USF
The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
Working at USF
With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region.  At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees.  We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .
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