Human Resources Assistant-Expert

• Provide full range of administrative support to geographically dispersed Recruiting partners
• Serve as Subject Matter Expert in areas of recruiting support, relationship and offer management, to include high volume hiring
• Schedule senior interviews and coordinate travel arrangements
• Interact directly & proactively with various levels of candidates, HR professionals and hiring managers (to include Senior Level, SVPs, Directors and Managing Directors)
• Provide a positive, high touch experience for all candidates who enter the interview process
• Respond to a high frequency of various requests from Recruiters, Hiring Managers as well as new hires on any Onboarding related questions or concerns
• Generate internal and external offer letters, including those that include complex terminology, terms & conditions, and those for international transfers
• Manage workload through case management tool, to include offer letter generation, approvals and documentation process
• Ensure 100% compliance with all applicable federal, state and local regulatory requirements and guidelines, including those pertaining to new hire forms requirements, immigration, and work authorization
• Be proactive point of contact for candidates, recruiters and hiring managers, especially related to the status of offer, hiring, and onboarding process
• Track proper data within the Workday system to ensure we understand the effectiveness of our recruitment efforts
• Drive innovation and progress through continuous process improvement/ reengineering efforts
• Assist with the training and mentoring of new hires
• Be a brand ambassador, both in person and online
• Utilize business acumen to recognize issues, problems and opportunities and recommend actions as needed
• Act as a change agent - Identify process gaps, trends, or anomalies, and recommend improvements to existing practices
• Coordinate and complete I9s and other onboarding requirements
• Ad hoc support & expectations:
• Site specific reporting activities and forms completion
• Support and manage ad hoc projects with HRSS Business Analysts and Recruiting
• Lead cross R&O initiatives - i.e.: VOE representative

• High School Diploma required; Bachelor’s degree preferred or equivalent work experience
• 2+ years in Recruiting/ Staffing/ Human Resources preferred
• Knowledge and prior experience with Human Resources policies & practices is a plus
• Strong verbal and written communication abilities; effective interpersonal skills; strong attention to detail
• Proven ability to build and maintain strong virtual and in-person relationships with colleagues, clients and partners
• Strong sense of urgency; ability to execute quickly and efficiently
• Highly organized with strong follow up skills and the ability to multi-task
• Agile and flexible to adjust to the changing demands of clients
• Ability to make decisions on the spot demonstrating good judgment based on requirements and limitations
• Executive Presence/ Ability to handle discussions with tact and diplomacy
• 2+ years of coordination and scheduling experience specifically with MS Outlook & any other scheduling tool or automation
• Cross Geography interview scheduling experience
• Able to think critically to solve complex, time-sensitive inquiries and data issues
• Team oriented with the ability to flex in support of timelines, and deliverables
• Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion
• Business acumen to recognize issues, problems and opportunities and recommend actions as needed; general troubleshooting
• Strong customer focus, especially in delivering high quality results
• Forward thinker/ proactive ability to anticipate the needs of clients and candidates
• Self-motivated, intellectually curious and able to adjust quickly to changing priorities
• Experience working on a virtual HR/Recruiting team environment with great ability to multi-task and navigate through a multi-tiered, collaborative organization
• 2+ years experience with Workday and Case Management tools (SNOW) preferred
• Proficient in Microsoft office and the internet