JobsEQ by Chmura Logo

Associate Director, Technology Solutions

Humana

Location: Tampa, FL 33603
Type: Non-Remote
Posted on: July 25, 2021
This job is no longer available from the source.
**Description** The Associate Director, Technology Solutions delivers software applications based on business requirements and requires a solid understanding of how organization capabilities interrelate across department(s). They will drive CRM Service technology modernization, strategic partnerships, high quality technology solutions that align with business value in a consumer centric model that embodies Humana values and embraces continual learning. **Responsibilities** Do you ever feel a desire to make a difference or have a 'real' impact? You have a unique opportunity to be a part of something bigger than one individual driving technology modernization and high business value targets in a consumer centric model for a CRM solution with upwards of 20,000+ users. Reporting to the Director of Technology in the Service Technology space, you will have the opportunity to positively impact millions of consumer experiences regarding their wellness journey. This position will have the ability to solve the technical challenges of tomorrow, provide product strategy recommendations, and build sound high available solutions to meet the consumers where they are today and where they are going tomorrow. The Associate Director, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates. **Required Qualifications** + Bachelor's Degree in Computer Science or equivalent experience + 6 or more years of technical + 2 or more years of resource management experience + Solid understanding of operations, technology, communications, and processes + Possess 10+ years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements. + Must be passionate about contributing to an organization focused on continuously improving consumer experiences + Competency in agile delivery methodologies **Preferred Qualifications** + Master's degree + Demonstrated ability to attract, develop, and retain engaged software engineering teams + Demonstrated ability to work with cross department leaders to ensure software specifications meet customer needs + Excellent interpersonal, verbal and written communication skills + Ability to see the big picture while focused on short-term objectives + Broad understanding of Information Technology solutions including technologies, platforms, applications and capabilities + Salesforce CRM Certifications + Cloud, Security, and/or SAFe Certifications **Additional Information** **Scheduled Weekly Hours** 40 <>
Categories
• Financial Services