Practice Administrator
Lap of Love Veterinary Hospice
22 reviews
Lutz, FL 33549
$40,000 - $45,000 a year - Full-time
Employer actively reviewed job 2 days ago
Lap of Love Veterinary Hospice
22 reviews
Read what people are saying about working here.
Responded to 51-74% of applications in the past 30 days, typically within 6 days.
Job details
Salary
$40,000 - $45,000 a year
Job Type
Full-time
Number of hires for this role
3
Full Job Description Lap of Love is a national practice dedicated exclusively to in-home end of life care for pets. We believe all pets and their families deserve the most compassionate and supportive end of life experience. Our experienced veterinarians help pets and their parents with quality of life assessments, pain and anxiety management, end of life consultations, and peaceful euthanasia in the comfort of their pet’s favorite place – home.
Position Description:
Lap of Love Veterinary Hospice, headquartered in Lutz, FL., seeks to add a key member to its growing team by employing a professional, compassionate, and self-motivated Practice Administrator.
As a Practice Administrator, you will play a key role in providing support to our Practice Managers with their daily administrative tasks. This role will require strong technical skills, particularly with Excel, exceptional intercommunication skills, ability to excel in a fast-paced environment, and the willingness to adapt and prioritize to an ever-changing and growing position.
Responsibilities:
• Order medical and corporate supplies for veterinarians as needed.
• Ship marketing materials when an RDVM requests.
• Ensure all supplies are properly billed and paid from the appropriate company credit card/bank account for that area.
• Monitor the appointments to ensure they are being performed exceptionally, updated properly on the appropriate software and that all follow-up procedures are completed in a timely manner.
• Monitor banking deposits and credit card transactions. Bring any discrepancies to the accounting team.
• Work with accounting team to ensure proper reimbursement or bonuses to vets in the area.
• Produce weekly reports tracking performance of areas, and practice operations.
• Assist in coordinating regional marketing efforts, RDVM Thank You’s, gifts, etc.
Skills and Requirements:
A successful Practice Administrator will possess these attributes:
• Strong leadership skills. You possess the qualities and characteristics of a strong leader including character, vision, courage, integrity, empathy, persistence, commitment, confidence, determination. You have the ability to resolve conflicts, think strategically, make decisions with confidence all while maintaining great focus and respect for others.
• Detail oriented and well organized. You see the big picture and understand how the details relate to the overall mission of the organization. Your attention to detail is supported by your organizational skills. You appreciate order and know how to achieve it efficiently.
• Excellent project management and multitasking. You are exceptionally skilled at juggling multiple tasks, allocating and optimizing resources, and managing timelines.
• Great communicator. You have excellent written and oral communication skills and are known for your poise, tact, professional demeaner, and diplomacy. You confidently engage with staff at all levels and across multiple parts of our organization. You are willing to listen and learn from others.
• Confident and pleasant. You know what you need from others, are comfortable asking for help, clear about what others can expect from you, and able to keep things running on time. You understand that everyone is a “customer” and should have a best in class service experience when contacting you, the leadership team, or anyone across the organization.
• Self-starter with excellent follow-up skills. You know what needs to be done and you take initiative to do so without hesitation. You are flexible, motivated, and reliable, and are able to work independently to meet company goals.
Experience and Education:
• Bachelor’s degree, or equivalent experience in management and administrative processes, required
• At least 2 years’ experience in an administrative role
• Proficient and comfortable utilizing multiple software programs including the Microsoft Office Suite (particularly Excel and Word), managing emails through Gmail, ability to utilize internet resources, and quickly learn custom practice management software.
• Confident, independent thinker, and self-starter
• Strong organizational skills with high attention to detail
• Strong oral and written communication skills
• Willingness to work with others and respect their views and direction
• Ability to handle multiple tasks with limited supervision
• Excellent follow-up skills
Job Type: Full-time
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
Work Location:
• One location
Work Remotely:
• No