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Automotive Service Advisor

Reeves Subaru of Tampa

Location: Tampa, FL 33612 (Forest Hills area)
Type: Full-Time, Non-Remote
Posted on: July 29, 2021
This job is no longer available from the source.
Automotive Service Advisor
Reeves Subaru of Tampa
Tampa, FL 33612
Full-time
Job details
Job Type
Full-time
Full Job Description Reeves Import Motorcars is seeking highly motivated Customer Service Advisors. This integral position is responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
For 50 years Reeves Import Motorcars has been a family-owned and operated dealership. Our award winning franchises include Audi, BMW, Land Rover, Maserati, Porsche, Subaru and Volkswagen. We offer an excellent working environment in state-of-the facilities, competitive wages, benefits, paid time off, 5 day work week (closed on Sundays), as well as opportunity for advancement.
Responsibilities:
• Works with customers and technicians to identify required maintenance.
• Advises customers on necessary and recommended services.
• Offers additional services and repairs to customers.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Estimates cost of mechanical, electrical, or other repairs.
• Enters itemized estimate on service order and explains estimate to customer.
• Schedules appointments with customer.
• Meets dealership’s standards for repair and order production.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Safeguards rules and regulations.
• Demonstrates the Company’s Core Values.
• Complies with Company policies and procedures.
• Other duties as assigned.
To perform this job successfully, an individual must be able to multi-task, communicate well with customers and technicians, produce accurately documented repair orders, follow-up with customers on their vehicle status, all while delivering exceptional customer service. Experience with ADP or CDK is highly preferred. Luxury brand experience is a plus. If you are a professional with a strong work ethic and a desire to succeed please send us your resume.
***REEVES IS A TOBACCO/DRUG FREE WORKPLACE***
Job Type: Full-time