Hotel Receptionist
Sleep Inn Owensboro
Owensboro, KY 42301
From $10 an hour - Full-time, Part-time
Employer actively reviewed job 4 days ago
Job details
Salary
From $10 an hour
Job Type
Full-time
Part-time
Number of hires for this role
3
Qualifications
• • Customer service: 1 year (Preferred)
Full Job Description Sleep Inn Owensboro KY is now hiring Front Desk Agents.
Front Desk Agent Job Duties and Responsibilities
• Greet guests with a welcoming smile and friendly demeanor
• Perform all guest check-in and check-out procedures
• Obtain or confirm guest information, assign rooms, activate and distribute keys, etc.
• Collect payment for room charges and other fees
• Answer phones and direct calls to appropriate personnel
• Check and send emails
• Make and confirm reservations
• Maintain a clean and tidy workspace at all times
• Inform guests of hotel amenities and offerings
• Be informed and up-to-date on all types of room accommodation and availability
• Communicate with housekeeping, room service and security staff as necessary
• Provide local information on restaurants, special sites, activities, etc.
• Resolve customer complaints and problems calmly and effectively
• Notify management of any serious issues that you cannot resolve
• Take and deliver messages for guests
• Store luggage and valuables as needed
• Assist with and book tours and activities for guests
• Maintain a friendly, personable disposition
• Perform various clerical tasks as needed (sorting mail, paper filing, etc.)
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Benefits:
• Employee discount
Schedule:
• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability
Experience:
• Customer service: 1 year (Preferred)
• Hotel: 1 year (Preferred)
Work Location:
• One location
Work Remotely:
• No