Job Description
Physical Therapy Support Specialist Bilingual Tampa, FL
Location US-FL-Tampa
Job ID
159263
Pos. Category
Medical Center - Physical Therapy Support
Pos. Type
Full Time Regular
Overview
JOB SUMMARY:
Performs a variety of tasks in a clinic setting to enable Therapists to advise and treat patients in accordance with Concentra policies, practices and procedures.
Responsibilities
MAJOR DUTIES & RESPONSIBILITIES:
Reviews initial referral request for therapy services.
• Reviews PT Authorization Guidelines and Protocol notes.
• Contacts appropriate payer (employer/insurance carrier) to obtain authorization for requested therapy services.
• Submits required documentation to payer to assist in authorization process.
• Notifies the patient of scheduled therapy appointment(s)
• Documents all appropriate information per Policy and Procedure.
• Communicates referral status and/or non-standard issues to the referring CMC
Provider, Center Therapy Director, CSS Manager and other involved parties.
• Communicates with center staff as necessary.
• Submits appropriate reports to CSS Manager/Area Therapy Director.
• Occusource-Check in therapy
• Check out - therapy
• Schedule
• Charge out therapy
• Escorts patients and coordinate flow
• Pulls medical records and process charts
• Calls no shows
• Maintains authorization process/logs
• Tracks Plan of Care
Patient Care/Dept. maintenance: (increase therapist efficiency)
• Walk patients from therapy to the exam room and write the appropriate information on the provider board.
• Print transcriptions and reports for Center Therapy Director
• Call for authorization and document on correct form. If after 3 attempts, is unsuccessful in obtaining authorization, contact employer and notify Medical Director and Center Therapy Director.
• Call patients daily to remind them of their appointment for the next day and fill out appropriate log.
• Call patients who have missed their appointment and document in the patient chart the reason for the missed appointment.
• Wash/Fold therapy linens.
• Wipe down treatment tables.
• Refill ultra sound bottles.
• Check temperature of hydro collator / paraffin bath and record in daily log.
• Performs HPEs
Weekly:
• Maintain inventory of therapy supplies and printed forms.
• Discard electrodes of discharged patients.
• Put together packets for Group Health Marketing.
Monthly
• Fill/change water as needed in hot pack collator.
• Maintain inventory Fill/change water as needed in hot pack collator.
• Defrost cold pack collator.
• Performs department cleaning
• Completes Essential Functions inventory form
• Assists with patient set up/take down
• Supervises exercise programs
• Performs other duties as assigned.
WORKING CONDITIONS:
• Office environment
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Qualifications
EDUCATION/CREDENTIALS:
• High school diploma or GED
• Prefer applicants who are conversationally fluent, can read and write in both English and Spanish
Additional Data
BENEFITS SUMMARY:
• 401(k) with Employer Match
• Medical/Vision/Prescription/Dental Plans
• Life Insurance/Disability
• Paid Time Off
• Colleague Referral Bonus Program
If you're looking for an organization that cares for your growth and well-being as much it does its patients, consider Concentra.
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Concentra is an Equal Opportunity Employer, including disability/veterans
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EOE, including disability/veterans
We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, sexual orientation, gender identity, disability or medical or veteran status in accordance with federal law. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.
Compensation and Hours
Salary Range: Not Available DOE (Depends on Experience) Not Available Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Shift: Not Applicable
Hours per Week:
Hours Not Specified
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