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Customer Service Coordinator - Afternoon shift

Express Employment Professionals

Location: Tampa, Florida
Type: Non-Remote
Posted on: July 26, 2021
This job is no longer available from the source.
Customer Service Coordinator - Afternoon shift
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Located in Tampa, FL
Salary: $15.00/hr
Express Employment Professionals is seeking experienced Customer Service Coordinator for a growing healthcare company in Tampa area.
Customer Service Coordinator Job Summary:
• Managing inbound and outbound calls
• Client payer calls.
• Collaborating with clients, patients, drivers and translators
• Collecting and entering appointment information
• Meeting production expectations
• Follow up calls with Clients and associates.
• Complete intake and input of customer orders placed by case managers, adjusters, injured workers or other designated parties and all necessary follow up.
• Expedite, rush processes, confirming doctor’s appointment, transportation and translator services.
Customer Service Coordinator Skills / Qualities:
• Bilingual in Spanish a plus (written and oral communication skills)
• Working knowledge of MS Office Applications & internet
• Well organized, multi-tasked and attentive to details
• Data entry (6000 kph or higher)
• We look for job stability, able to work in sedentary environments
• Excellent Customer service skills, ability to handle outbound calls, emails, good follow-up skills
Schedule: Monday-Friday 12:30 pm - 9:30 pm
If you meet the minimum requirements for Customer Service Coordinator position, please contact 813-969-3339 to schedule an immediate interview and/or email resume to joann.tieche@expresspros.com
Express Employment Professionals offers benefits!
• Holiday and Vacation pay
• Medical & Dental
• Vision
• Life Insurance
• Disability
Express Office: Tampa (Northwest)
5411 Beaumont Center Boulevard
Suite 720
Tampa, FL 33634
Email us
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