Submission for the position: Customer Service or Sales - Bilingual Spanish - Remote - (Job Number: 179279)
https://progressive.taleo.net/careersection/jobdetail.ftl?job=179279&lang=en
Customer Service or Sales - Bilingual Spanish - Remote
Join one of FORTUNE’s 100 Best Companies to Work For®!
If you’re a problem-solver with a passion for helping others, join our team as a bilingual customer service or inbound sales representative .  Supporting and building trust with our customers, you’ll service their unique needs while also offering additional products. We’ve got you covered on the training - which will provide you with a solid base of insurance knowledge, so you’ll feel confident serving our customers.  You’ll also benefit from a collaborative environment, along with ongoing coaching and development.
Job opportunities
• Bilingual Inbound Sales Reps offer new customers the best products for their needs – no cold calling!
• Bilingual Customer Service Reps support existing customers managing their policies
• Bilingual Claims Reps care for customers who’ve been in an accident
Must-have qualifications
•
Two years of post-secondary education or higher
•
Instead of the above, two years of relevant work experience
•
Fluent in Spanish and English (speak and read)
•
Must live in the state of FL
Work from home office requirements
• Designated workspace free from noise and other distractions
• Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 3mbps up
• Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
• All Progressive hardware you receive needs to be connected to a surge protector
• High-speed internet access at the employee’s expense unless otherwise required by law
Schedule: Most schedules will include a weekend day and evening hours
Compensation
• $16.50-$18.50 per hour depending on experience
• Gainshare bonus up to 16% of your eligible earnings; Progressive rewards each of us with an annual bonus based on company performance
• An additional 10% when you work evening or weekend hours
• Additional incentive if you have a Property and Casualty license
Benefits
• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
Equal Opportunity Employer
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Contact Center
United States-Florida-Riverview
Schedule: Full-time Location(s): United States-Florida-Riverview