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Consumer Loan Servicing Specialist - KY

U.S. Bank

Location: Owensboro, Kentucky
Type: Full-Time, Non-Remote
Posted on: July 23, 2021
This job is no longer available from the source.
Consumer Loan Servicing Specialist – Owensboro, KY
U.S. Bank
9,576 reviews
Owensboro, KY
U.S. Bank
9,576 reviews
Read what people are saying about working here.
Job details
Job Type
Full-time
Full Job Description At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job Description Explore your career possibilities here:
Are you ready to start your career with unlimited opportunities for growth and development? Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.
Responsibilities :
Performs a variety of clerical duties in conjunction with consumer loan servicing. Maintains loan files and records and prepares various reports. Enters customer payments into the computer to ensure proper documentation, regulatory compliance, and company policies. Posts loan or tax payments to accounts. Processes payoffs. Activates Automated Clearing House (ACH) per customer requests. Makes account corrections to personal customer information such as address. Boards loans to the system. Researches customer requests such as copies of payments, and correcting entries.
Basic Qualifications:
• High school diploma or equivalent
• Three or more years of related experience
Preferred Skills/Experience:
• Basic reading, writing, mathematical and calculator skills
• Effective verbal and written communication skills
• Proven customer service skills
• Ability to identify and resolve exceptions and to interpret data
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Core values:
By practicing these values, we continue to meet the challenge of being a leading service provider in the banking industry.
• We do the right thing – We act ethically, honestly and with integrity.
• We power potential – We champion and encourage potential in our customers, each other and our communities.
• We stay a step ahead – We value continuous improvement over fast growth, because bigger isn’t better: Better is better.
• We draw strength from diversity – Diversity, inclusion and collaboration aren’t just policies- they’re defining characteristics of our culture.
• We put people first – We invest in enhancing the skills and knowledge of our employees to create great experiences for our customers.
What we offer:
• Paid training and development opportunities
• Competitive wages and performance-based bonus opportunity
• Comprehensive benefits package including:
• Medical, dental and vision plans
• Paid vacation to help you recharge
• Twelve paid holidays every year
• Tuition reimbursement
• Maternity and paternity leave
• Short- and Long-Term Disability
• 401K plan with company match
• And more!
Benefits:
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers .
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .