Job Description
Responsibilities • Directly develop and create X-ray Inspection training content for full Eagle product line that can be used to train our customers on-site or virtually.
• Monitor and understand current and future market training needs and aggressively pursue new training opportunities to optimize Eagle's position as a solution provider.
• Directly lead trainings with customers in virtual, on-site, or travel to customer site as required.
• Support development and delivery of internal training courses to support Eagle technical personnel and partners. Works closely with Service Operations and Service Manager to support overall training roadmap for Eagle technical support teams.
• Work closely with Product Managers to develop training materials for new product launches and the existing product line, while emphasizing customer value and total cost of ownership.
• Will serve as the customer-facing Radiation Safety Officer (RSO) for Eagle Product Inspection, North America. Responsible for Eagle's service provider registration and compliance with applicable US local, state, and federal laws.
• Works closely with engineering radiation safety officer and Eagle senior leadership on customer and field related compliance topics. Is not responsible for manufacturing compliance topics.
• Will support Eagle North America Service team in customer content development and delivery of Radiation Safety training courses. This includes but is not limited to content management of online course catalog, standard training presentations, documentation preparation, and enablement through train-the-trainer model to support customer training demand.
• Explore use of next-gen training models and techniques to create a classroom experience for learners.
• Test trainees to measure progress and to evaluate effectiveness of training programs. Ensure records kept of training delivery in an easily accessible method by key stakeholders within the business.
• Work closely with Eagle Sales and Service Sales team members to ensure clear understanding and positioning of Eagle customer training offering to enable sales performance of training products.
• Ensure upkeep and maintain organization of the Tampa Eagle training room. Investigate and propose new technologies to enhance the overall trainee experience.
• Assist with Onboarding training for new employees.
• Assists the Applications group in providing application, testing and technical support when required.
• Other duties and projects as assigned.
Knowledge, Skills, Attitude:
• Must be expert in X-ray Inspection
• Ability to handle a hectic, fast paced, ever-changing work environment, while maintaining a professional attitude
• Interpersonal and customer service skills
• Must be organized, detail-oriented, innovative and problem-solver
• Ability to work independently or with a team.
• Communication skills and presentation skills (written and verbal), as well as interpersonal skills to foster interaction within all levels of the organization, clients and subcontractors
• Experience with Windows or Mac based computerized office systems, Internet protocol, web based instructional methods and Microsoft Office Suite (i.e., Microsoft PowerPoint, Microsoft Outlook, Visio)
• Must be able to meet difficult deadlines.
• Support and conform to 5S objectives.
• Problem solving abilities.
• Be able to interpret different learning style requirements and adapt training to the various styles as required.
• The primary function of this position is to deliver technical training in a classroom setting. This may require standing for long periods, using a computer and other business machines.
Prerequisites (Education, Experience, etc.):
• Bachelor's degree or 6 years of relevant experience required.
• Experience with online and virtual training content develop preferred.
• Significant experience in delivering face to face training on a wide variety of topics.
• Direct Sales experience preferred
Our Offer to You
• Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
• Tuition reimbursement, employee wellness programs, plus other perks and discounts
• Parental and caregiver leave policies
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards A commitment to service on our state-of-the-art equipment
Job Reference # 7727
Location
Florida
Lutz
Job Type
Full-time
Compensation and Hours
Salary Range: Not Available DOE (Depends on Experience) Not Available Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Shift: Not Applicable
Hours per Week:
Hours Not Specified
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