Job Description
Sr. Manager, Process Management: CR Ops Support
Job ID: R116642
As a Senior Manager or Manager of Process Management, you will lead a team of process managers in delivering flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company's bottom line. You will monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each and every time.
We are seeking dedicated, disciplined, process professionals who excel in a team environment and are experts in process improvement. This individual will have demonstrated that they can improve company processes in the past, resulting in saving time and resources for the company. This individual must be able to communicate and influence partners across the company and across multiple levels of the organization. Analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.
General Responsibilities: • Creating and validating processes
• Designing and producing metrics used to measure efficiency and effectiveness
• Driving process improvements aligned with desired customer outcomes
• Analyzing, identifying, and correcting data issues with systems used or owned by a department
• Providing subject matter expertise on processes when representing the department in projects and other meetings
• Managing and leading a performing team of associates
Basic Qualifications:
• Bachelor's Degree or Military Experience
• At least 2 years of experience in Process Management
• At least 2 years of experience in Project Management
• At least 2 years of experience in People Management
Preferred Qualifications:
• Master's Degree in Business Management, Process Management, Project Management, Risk Management, Communications, Computer Science or Information Systems
• Process Management Certification (i.e. LEAN, Six Sigma, etc.)
• Compliance Certification (i.e. CRCM, CIPP, etc.)
• At least 5 years of experience in Process Management
• At least 5 years of experience in Project Management
• At least 5 years of experience in People Management
• At least 5 years of experience in Complex Problem Solving
• At least 5 years of experience in Relationship Management
At this time, the Company will not sponsor a new applicant for employment authorization for this position.
The Company is an equal opportunity employer committed to diversity in the workplace. The Company promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.
The Company will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
Compensation and Hours
Salary Range: Not Available DOE (Depends on Experience) Not Available Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Shift: Not Applicable
Hours per Week:
Hours Not Specified
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