Job Description
Reference #: 5000745935506 Full-Time
Experienced Non-Manager
System Analyst Job Description
POSITION SUMMARY :
The Systems Analyst uses analysis and design techniques to solve business problems using information technology. Serve as a change agent who identifies the organizational improvements needed, design systems to implement those changes, and train team members to motivate the use of the systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Responsible for learning all aspects of SYSPRO ERP, ShopClock for SYSPRO, StarShip, and ServiceDesk software.
• Create custom reports in SYSPRO and related software programs.
• Manage and coordinate with HEICO I.T., service providers, and Leader Tech on all I.T. related projects.
• Expand or modify system to serve new purposes or improve workflow.
• Maintain and implement improvements on Leader Tech website.
• Troubleshoot and resolve software, hardware, and connectivity problems, including user access and component configuration to restore normal functioning.
• Coordinate with HEICO I.T. and software providers to research, plan, install, configure, troubleshoot, maintain and upgrade software/hardware (computers, printers, company cell phones, cameras, scanners, switches, etc.).
• Install desktop hardware (computers, printers, scanners, etc.).
• Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
• Write and maintain system documentation and user training materials.
• Inventory computer hardware.
• Works overtime as needed.
• Responsibilities may require evening and weekend work in response to needs of the systems supported.
• Consult with management to ensure agreement on system principles.
• Other duties as assigned.
ESSENTIAL SKILLS AND KNOWLEDGE:
• Problem solving
• Self-motivated
• Excellent organization, written and oral communications skills
• Resourcefulness
• Microsoft Word, Excel, Outlook, and PowerPoint
• Project management
• VBScript programming desired
• SQL programming desired
• WordPress experience desired
• Experience working in a manufacturing organization desired
• Ability to learn on the job
EDUCATION AND EXPERIENCE:
• Bachelor's degree in Information Technology or related field
QUALITY MANAGEMENT SYSTEM RESPONSIBILITIES:
• As a member of the Quality Management System, quality procedures, requirements, work instructions, and other required documentation must be followed. Team members are responsible to be aware of the company's quality policy and quality objectives to support the improvement projects and contribute to the overall mission of the organization.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
• Works primarily in a climate controlled office environment with minimal safety/health hazard potential with moderate noise. Works at a computer terminal utilizing monitor, keyboard, and mouse. Utilizes electronic mail and telephone regularly.
• Regularly required to sit, stand, bend, reach, and move about the facility with occasional lifting up to 20 lbs. (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use at a workstation.
• PPE required may include safety glasses in designated areas of the facility.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ADDITIONAL DUTIES AND RESPONSIBILITIES:
• Will be required to perform other duties as requested, directed or assigned.
ESSENTI AL DUTIES AND RESPONSIBILITIES:
• Responsible for learning all aspects of SYSPRO ERP, ShopClock for SYSPRO, StarShip, and ServiceDesk software.
• Create custom reports in SYSPRO and related software programs.
• Manage and coordinate with HEICO I.T., service providers, and Leader Tech on all I.T. related projects.
• Expand or modify system to serve new purposes or improve workflow.
• Maintain and implement improvements on Leader Tech website.
• Troubleshoot and resolve software, hardware, and connectivity problems, including user access and component configuration to restore normal functioning.
• Coordinate with HEICO I.T. and software providers to research, plan, install, configure, troubleshoot, maintain and upgrade software/hardware (computers, printers, company cell phones, cameras, scanners, switches, etc.).
• Install desktop hardware (computers, printers, scanners, etc.).
• Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
• Write and maintain system documentation and user training materials.
• Inventory computer hardware.
• Works overtime as needed.
• Responsibilities may require evening and weekend work in response to needs of the systems supported.
• Consult with management to ensure agreement on system principles.
• Other duties as assigned.
ESSENTIAL SKILLS AND KNOWLEDGE:
• Problem solving
• Self-motivated
• Excellent organization, written and oral communications skills
• Resourcefulness
• Microsoft Word, Excel, Outlook, and PowerPoint
• Project management
• VBScript programming desired
• SQL programming desired
• WordPress experience desired
• Experience working in a manufacturing organization desired
• Ability to learn on the job
Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled
Compensation and Hours
Salary Range: Not Available DOE (Depends on Experience) Not Available Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Shift: Not Applicable
Hours per Week:
Hours Not Specified
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