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Director / Enterprise Resiliency Technology Risk & Control Senior Manager

Citigroup Inc

Location: Tampa, Florida
Type: Full-Time, Non-Remote
Posted on: July 14, 2021
This job is no longer available from the source.
Job Description:
This position will lead and coordinate the execution of risk and control activities for Enterprise Resiliency to meet Operational Risk Policy objectives and specific EO&T Procedures.  This includes but is not limited to:  1) Oversight of Manager Control Assessments (MCA) execution, 2) Control and risk issue identification, tracking, and escalation, and 3) The management of Second and Third Line Reviews related to the Continuity of Business Program globally.
Responsibilities:
• Implements transformational processes defined by ORM, OTRC and line management for MCA within Enterprise Resiliency.  This includes ensuring the viability and accuracy of ARCM’s that address key risks, processes and regulatory requirements, coordinating the Annual Risk Assessment (ARA) and executing quarterly testing as required by policy
• Acts as the primary risk and control interface with the Second and Third Lines of Defense in the discussion of Enterprise Resiliency related concerns.  Maintains the list of scheduled reviews.  Ensures that management is prepared for all ongoing interactions with these bodies and manages all Enterprise Resiliency focused reviews
• Works closely with line managers to identify, track and remediate risk and control issues via iCAPS and escalates concerns related to the timely resolution of these issues
• Supports the identification of emerging risks and the management of material risks under the OTRC Risk Management Process (RMP)
• Identifies emerging trends across self-identified, Audit, Operational Risk Management, and Compliance risks and control issues and communicates these trends to Management
• Establishes recurring meetings with senior managers to review risk and control activities and issues Develops associated presentation materials as necessary
• Reviews processes and procedures to ensure compliance with Citi Policy and Standards
• Partners with other risk officers in Global O&T to ensure that issues impacting their organization are clearly understood, and escalates issues from the other control organizations that are impactful to Enterprise Resiliency
Skills:
• Demonstrated ability to develop and implement strategy and process improvement / transformational initiatives
• Excellent problem solving skills
• Ability to see the big pictures with high attention to critical details
• Strong relationship management skills with demonstrated experience interacting with internal and external auditors
• Build productive and enduring alliances across matrixed organizations to drive consistency and effective control execution.
• Persuade and influence others through developed communication and diplomacy skills
• Achieve consensus across multiple stakeholder groups
• Analytical thinking, creativity, and intellectual curiosity; ability to master new subject matter and ask the right questions to “connect the dots” across a broad array of risk/control topics
• Demonstrated success in managing multiple deliverables
• Effective verbal and written communication with attention to detail; must be able to provide the appropriate messaging to varying levels of management
• Proven ability to work independently and effectively in a complex environment
• Demonstrated ability to successfully manage staff and/or lead teams to accomplish goal objectives
Qualifications:
• Minimum: BS/BA degree, or equivalent experience required
• Minimum 15+ years of experience in Technology Risk with a comparable complex Financial Institution
• Strong background in Continuity of Business/Operational Resilience
• Must have US work authorization, as this position is not sponsoring visas
• This position is open to telecommuters within the U.S.
Job Description:
This position will lead and coordinate the execution of risk and control activities for Enterprise Resiliency to meet Operational Risk Policy objectives and specific EO&T Procedures.  This includes but is not limited to:  1) Oversight of Manager Control Assessments (MCA) execution, 2) Control and risk issue identification, tracking, and escalation, and 3) The management of Second and Third Line Reviews related to the Continuity of Business Program globally.
Responsibilities:
• Implements transformational processes defined by ORM, OTRC and line management for MCA within Enterprise Resiliency.  This includes ensuring the viability and accuracy of ARCM’s that address key risks, processes and regulatory requirements, coordinating the Annual Risk Assessment (ARA) and executing quarterly testing as required by policy
• Acts as the primary risk and control interface with the Second and Third Lines of Defense in the discussion of Enterprise Resiliency related concerns.  Maintains the list of scheduled reviews.  Ensures that management is prepared for all ongoing interactions with these bodies and manages all Enterprise Resiliency focused reviews
• Works closely with line managers to identify, track and remediate risk and control issues via iCAPS and escalates concerns related to the timely resolution of these issues
• Supports the identification of emerging risks and the management of material risks under the OTRC Risk Management Process (RMP)
• Identifies emerging trends across self-identified, Audit, Operational Risk Management, and Compliance risks and control issues and communicates these trends to Management
• Establishes recurring meetings with senior managers to review risk and control activities and issues Develops associated presentation materials as necessary
• Reviews processes and procedures to ensure compliance with Citi Policy and Standards
• Partners with other risk officers in Global O&T to ensure that issues impacting their organization are clearly understood, and escalates issues from the other control organizations that are impactful to Enterprise Resiliency
Skills:
• Demonstrated ability to develop and implement strategy and process improvement / transformational initiatives
• Excellent problem solving skills
• Ability to see the big pictures with high attention to critical details
• Strong relationship management skills with demonstrated experience interacting with internal and external auditors
• Build productive and enduring alliances across matrixed organizations to drive consistency and effective control execution.
• Persuade and influence others through developed communication and diplomacy skills
• Achieve consensus across multiple stakeholder groups
• Analytical thinking, creativity, and intellectual curiosity; ability to master new subject matter and ask the right questions to “connect the dots” across a broad array of risk/control topics
• Demonstrated success in managing multiple deliverables
• Effective verbal and written communication with attention to detail; must be able to provide the appropriate messaging to varying levels of management
• Proven ability to work independently and effectively in a complex environment
• Demonstrated ability to successfully manage staff and/or lead teams to accomplish goal objectives
Qualifications:
• Minimum: BS/BA degree, or equivalent experience required
• Minimum 15+ years of experience in Technology Risk with a comparable complex Financial Institution
• Strong background in Continuity of Business/Operational Resilience
• Must have US work authorization, as this position is not sponsoring visas
• This position is open to telecommuters within the U.S.
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Job Family Group:
Risk Management
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Job Family:
Business Risk & Controls
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
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Job Type: Full time