Employee Support Specialist (7.5 hrs/day; 261 days/year)
Daviess County School District
Owensboro, KY 42304
Job details
Job Type
Full-time
Full Job Description JOB DETAILS
Job Class Description: PERSONNEL SPECIALIST
Class Code: 7660
Job Title: EMPLOYEE SUPPORT SPECIALIST
Supervisory Responsibilities: NA
Position Type: FULL-TIME
FLSA Classification: NON-EXEMPT
Reports To: ASSISTANT SUPERINTENDENT FOR HUMAN SERVICES
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Location: CENTRAL OFFICE
Compensation:
Commensurate with salary range on the DCPS salary schedule 7660
Hours Per Day: 7.5
Contracted Days: 261
QUALIFICATIONS
Required:
• Any combination equivalent to: bachelor's degree in human resources, business administration or related field and three years professional-level experience in a personnel office.
• Demonstrated ability to learn, apply, and utilize HRIS systems to meet employees’ needs.
Knowledge Of:
• Proficient computer skills including use of mouse and keyboard to navigate computer, e-mail, and websites.
• HRIS such as Munis, KHRIS, training systems, benefit platforms, and employee record systems is desired.
• Health and Cafeteria Plans
• Retirement plan options
• Workers compensation
• FMLA
• Terminology and procedures associated with day-to-day benefit administration
• Understanding of payroll practices as it relates to assigned duties
• Short and long-range planning techniques applicable to area of specialty
• Record-keeping techniques
• Effective communication methods
• Research methods and report writing techniques
• Laws, rules and regulations related to assigned activities
• Policies and objectives of assigned program and activities
• Principles of training
• Technical aspects of field of specialty.
JOB DESCRIPTION
Job Summary:
Provide employee support as part of the Human Resources Department with a customer service mindset.
Essential Functions, Duties and Responsibilities:
• Conduct day to day benefits transactions for health and cafeteria plans including, but not limited to, new hire enrollments, qualifying events, and terminations.
• Counsel employees on benefit options using various methods. (In-person, one-on-one, group, phone, email, virtual meeting platforms, etc.)
• Provide customer service to employees using tact, patience and courtesy.
• Maintain strict confidentiality and professionalism in all matters.
• Respond to employee requests and questions in a timely manner.
• Maintain electronic records with accuracy.
• Perform data entry in multiple electronic HRIS systems with accuracy.
• Compile reports on a routine and as needed basis.
• Meet expectations of third-party vendors associated with the District.
• Process and track federal and board leave requests.
• Assist with tracking and completion of required annual employee training.
• Establish and maintain cooperative and effective working relationships with others.
• Coordinate with other departments/positions to accomplish assigned tasks effectively and efficiently.
• Run and evaluate benefit related reports to ensure benefits compliance.
• Respond to District Unemployment Claims.
• Coordinate with Worker’s Compensation carrier to provide services to District employees.
• Participate in and provide data for the District’s employee safety program.
• Coordinate Open Enrollment on an annual basis.
• Assist with the communication of employee programs and benefit requirements to employees.
• Prepare, maintain and distribute informational materials to employees as needed.
• Cross-train to serve as back-up to other department positions as needed.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Location, duties, responsibilities may be altered to meet the needs of the district.
Successful completion of post-offer, pre-employment screenings are required as a contingency of employment.
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Contracts are with the district of Daviess County Public Schools-not with individual locations. Location assignments are subject to change.
TERMS OF EMPLOYMENT
1. Support employee with year-to-year contract
2. Participates in Kentucky Retirement System (KRS)
Evaluation:
Performance of this job will be evaluated in accordance with provisions of the Board’s policy on evaluation of classified personnel. The evaluation will be conducted by the Assistant Superintendent for Human Services.
By signing below, I acknowledge that I have read and understand the terms set forth in this job description.