Dedicated Driver
Kroger Fulfillment
Tampa, FL 33619
Responded to 51-74% of applications in the past 30 days, typically within 5 days.
Job details
Salary
From $18.45 an hour
Job Type
Full-time
Number of hires for this role
On-going need to fill this role
Qualifications
• • Driver's License (Required)
• Day Shift (Preferred)
• Night Shift (Preferred)
Full Job Description POSITION SUMMARY
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger’s driving standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
ESSENTIAL JOB FUNCTIONS
· Provide excellent customer service while delivering orders to the customer
· Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers
· Ensure a high degree of professionalism and personal presentation when interacting with customers
· Drive a company vehicle safely and in accordance to Kroger's driving standards
· Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
· Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
· Control and maintain an accurate record of customer deliveries
· Assist fellow drivers that may encounter difficulties while out delivering
· Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
· Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
· Complete pre-inspections check of company vehicle before use and report any defects to supervisor
· Operate company provided technology devices for mapping and customer interaction
· Must be able to perform the essential job functions of this position with or without reasonable accommodation
BEHAVIORS/SKILLS
PUTS THE CUSTOMER FIRST : Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
COMMUNICATES EFFECTIVELY AND CANDIDLY : Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
ACHIEVES RESULTS THROUGH TEAMWORK: Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
LEADS THROUGH POSITIVE INFLUENCE : Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.
COACHES AND DEVELOPS OTHERS : Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
LEADS CHANGE AND INNOVATION: Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
EXECUTES WITH EXCELLENCE: Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
PROVIDES CLEAR AND STRATEGIC DIRECTION: Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
SAFETY AWARENESS: Identifying and correcting conditions that affect employee safety; upholding safety standards.
MINIMUM POSITION QUALIFICATIONS
· Valid driver's license
· Excellent communication and customer service skills
· Must have a good driving record
· Ability to operate a delivery van and handheld tablet device
· Must be able to lift up to 30 lbs. with or without reasonable accommodation
· Must be at least 21 years old
DESIRED PREVIOUS JOB EXPERIENCE/EDUCATION
· High School Diploma or GED
· Any customer service experience
· Any delivery driver experience
POTENTIAL CAREER PATH FROM THIS POSITION
· Transportation Supervisor
· Operations Supervisor
Job Type: Full-time
Pay: From $18.45 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
Schedule:
• 8 hour shift
• Day shift
• Weekend availability
Application Question(s):
• The minimum age requirement for this driving position is 21 years of age. Do you meet this requirement?
License/Certification:
• Driver's License (Required)
Shift Availability:
• Day Shift (Preferred)
• Night Shift (Preferred)
Work Location:
• One location
Work Remotely:
• No