Servicing Support Specialist
U.S. Bank
9,531 reviews
Owensboro, KY
U.S. Bank
9,531 reviews
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Job details
Job Type
Full-time
Full Job Description At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job Description Job Description
The Special Asset Case Manager will be responsible for partnering with internal business lines, internal law division and external law firms to resolve legal issues (including but not limited to : property disputes, tax issues, HOA summons and complaints, lien priority issues, receiverships, escalated property violation issues, contested evictions, and mechanics liens ) which may require external law firms to appear on behalf of U.S. Bank. They will provide analytical support in these matters including hiring legal counsel to ensure U.S. Bank is properly represented on matters where collateral may be affected. The Special Asset Manager performs research, analysis, and maintains well-written case summaries to ensure business line visibility and understanding of the issues at hand. The Special Asset Case Manager will be comfortable communicating with all levels of management and ensures attorney-client work privilege is always maintained.
We’re looking for people who want more than just a job – who want to make a difference in the communities where we live and work. Apply today and explore what’s possible with a career at U.S. Bank.
Essential Functions:
• Engage default firms to protect U.S. Bank’s interest
• Perform research and analysis of loans
• Monitor legal issue populations with emphasis to resolve issues in timely manner
• Participate in conference calls with default firms, partnering business lines, and leadership team
• Work various reports to provide insight of loan population to partnering business lines and leadership team
• Create and maintain case summaries on each file within population
Preferred Skills/Experience
• 3-5 years experience in mortgage servicing, with at least some default servicing experience.
• Self Driven and highly motivated
• Good verbal, grammatical and written communication skills
• Well-developed reading, writing, and mathematical skills
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Proficient PC skills, especially Microsoft Office applications and graphics
• Demonstrated administrative skills and acute attention to detail
• Strong organization and time management skills
• Strong Problem-Solving and analytical skills
Benefits:
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers .
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .