Customer Service
Kbsap Solutions
Owensboro, KY 42303
Responded to 51-74% of applications in the past 30 days, typically within 2 days.
Job details
Salary
$9 - $15 an hour
Job Type
Full-time
Contract
Number of hires for this role
4
Full Job Description We are thrilled to announce that our U.S. expansion is underway. After years of success servicing select areas of the United States, we plan to move into all 50 states by 2022 and we need your help to do it. We have opportunities available for anyone who is outgoing, comfortable talking to new people and good with virtual technology like Zoom and Calendly. Just last year we reached over 2 million active customers and we can’t keep growing without you.
Here’s what we offer:
• Paid training
• Weekly pay and competitive bonus structure
• Potential to grow within the company through promotions, raises and bonuses
• Unmatched company culture
• Best-in-class training and support from management
• On-going professional development training/mentorship
• A unique opportunity to join one of the fastest growing companies in the nation
The Work Itself
• Provide assistance to customers by answering phone calls and responding to emails
• Place and/or facilitate customer orders, resolve complicated customer concerns, respond to customer inquiries and troubleshoot basic technical problems
• Ability to understand and interpret account balances and activity
• Service internal requests and communicate effectively with support staff
• Partner with operations teams to assist in client feedback and development of applications to improve client experiences
The Skills You Bring
• Minimum 1 year customer service or sales experience
• Excellent verbal and written communication
• Strong desire to provide an outstanding customer experience and provide sales support
• Able to exercise independent thought and judgment and adapt to new tasks with little notice.
• Experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and the Internet.
• Willing to work flexible schedules and overtime when necessary to meet business needs
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We encourage all applicants to apply today, we’d love to hear from you! Our Customer Service Reps are the heart and soul of everything we do here because Customer Service teams ensure the success and happiness of all of our customers through their attention to detail and vast knowledge of our products and services. As a CSR, we compensate competitively when compared to our competition and offer performance based bonuses to reward you for your hard work. Let’s not forget the company retreats, seminars and other cool programs we offer.
If you think this sounds like something you could do, or even if you just want to learn some more, we encourage you to apply today and be on the lookout for an invitation to learn more about the company. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.
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Job Types: Full-time, Contract
Pay: $9.00 - $15.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Supplemental Pay:
• Bonus pay
Work Location:
• One location
Work Remotely:
• No