3rd Shift Customer Service

Innovative Staff Solutions - Princeton, Kentucky
May 13, 2021
3rd Shift Customer Service
Innovative Staff Solutions
159 reviews
Princeton, KY
Innovative Staff Solutions
159 reviews
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Job details
$15 - $17 an hour
Job Type
Number of hires for this role
Full Job Description Are you a night owl? Are you a professional who seeks a customer service role on 3rd shift? Innovative Staff Solutions is seeking someone who is dependable and outgoing and has a customer service background. This person will be responsible for the 3rd shift manufacturing office. Candidates must have good computer skills, excel at the details, and know how to offer exceptional service to our client. This is a full-time hourly paid opportunity with a complete benefit package including 401K match is offered.
Job Duties for Customer Service:
· Excellent communication skills with clients via phone, email and in person
· Data entry documentation into our HRIS system
· Conduct interviews and prepare placements for the client
· Process hiring paperwork for all new employees placed on assignment
· Process Worker’s Compensation paperwork and investigations
· Have a sense of urgency work style and can meet deadlines
· Someone who goes above and beyond what true customer service is
· Proven track record of being a team player
· Ability to do floor walks in a manufacturing environment
Requirements for Customer Service:
· Must be proficient with Microsoft Office software
· Must excel in their communication skills
· Professional in attitude and appearance
· Ability to multi-task and are detail oriented
· Capable of handling difficult situations
· Strong sense of customer service
· Team Player
· Friendly and outgoing personality
· Highly dependable
· Past Customer Service positions for 3+ years
· Experience working on 3rd shift preferred but not required
· Able to work Sunday through Thursday 10pm – 7 am + overtime as needed
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• 8 hour shift
• Monday to Friday
• Night shift
Work Location:
• One location
Work Remotely:
• No