Job Posting Title Reverse Logistics Analyst
City Whitestown
Job Description Job Summary:
The Reverse Logistics Analyst will deliver operational results and lead project level initiatives, relating to the effective and efficient flow of merchandise through the reverse logistics network.  The Analyst will be responsible for the day to day functions within the returns and reverse logistics network and collaborate closely with other Supply Chain and Merchandising departments.  Further, the Analyst will be responsible for the efficiency and effectiveness of external vendors that support the Reverse Logistics network and ensure that all service levels and key performance metrics are achieved.  By supporting an integrated strategy of Customer Return, Reverse Logistics, and Asset Recovery of appliances and general merchandise, the Reverse Logistics Analyst reduces costs and increases efficiency within the supply chain by optimizing network design and flows and evaluating and assessing supply chain partners and inventory buyers.  In addition, this individual will create the models and perform the analysis to make recommendations for optimizing and developing network wide processes and disposition methods .
Key Responsibilities:
Develops reporting metrics and presents data with a clear point of view so that insights can be used to help drive recovery and reverse logistics business strategy .
Optimizes recovery and profitability by maintaining and improving sustainable operational processes, and external partnerships .
Performs industry benchmarking to ensure that Lowe’s has a best-in-class reverse logistics network.
Executes the analysis for the end-to-end process of reverse logistics .
Executes project plans for the launch of new programs, features and strategies .
Makes recommendations for contract and process changes to improve damage rates, vendor contribution and overall recovery rates for Lowe’s .
Partners with key internal and external partners to innovate in customer experience, operational excellence, and environmental sustainability initiatives .
Coordinates with a cross-functional team consisting of operations, legal, technology, procurement, merchandising, analytics and inventory management.
Required Qualifications:
Bachelor's degree in Business, Engineering, Operations, Logistics, or similar field with analytical bias
4+ years’ experience across the supply chain (transportation, distribution centers, planning, inventory fulfillment)
About Lowe’s:
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com .
About Lowe’s in the Community:
As a FORTUNE® 50 home improvement company, Lowe’s is committed to creating safe, affordable housing and helping to develop the next generation of skilled trade experts through nonprofit partnerships. Across every community we serve, Lowe’s associates donate their time and expertise through the Lowe’s Heroes volunteer program. For the latest news, visit Newsroom.Lowes.com or follow @LowesMedia on Twitter.
Job ID 2081596BR
Line of Business Corporate
Job Category Supply Chain
Department LWS_USA_CRTV
Employment Type I Regular
Employment Type II Full time
Location # 3486
Location Name Whitestown, IN RLC
Location Address 5102 E. 500 S.
State Indiana
Zip Code 46075
EEO Statement Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.