JOB SUMMARY
• Performs Epicurean Hotel grounds patrols and building to maintain order, enforce rules/regular and ensure observance of applicable laws.
DUTIES & FUNCTIONS
Essential:
• Comply with Mainsail’s Core Values
• Patrol lobby, common areas, and Associate areas regularly
• Communicate with management, investigate disturbances, complaints.
• Manage overnight personnel and support LPO Manager and all department needs
• Complete necessary paperwork (shift reports and incident reports), e-mail pass-on, and route as necessary
• Obtain assistance for accident victims
• Act as an example for safety and security practices
• Utilize judgment regarding courses of action towards troublesome guests
• Assists management and enforcement officers in emergency situations
• Ensure all guest/Associate contact is professional and courteous
• Performs related duties to include assistance with deliveries from all departments in need
• Attend meetings as required
• Assist in cleaning areas of the hotel during overnight hours
• Other duties as assigned
Marginal:
• Be familiar with the organization of the Hotel and know the function of each department.
• Attend meetings/training as required by management
• Perform other duties as requested by management.
QUALIFICATION STANDARDS
Education & Experience:
• High school graduate
• One year security experience preferred
• Valid Drivers’ License/State of Florida
• Hotel experience preferred
Physical requirements:
Specific safety requirements for this position include:
• Following ergonomic safety practices re: lifting and movement; using standard safe trade practices using personal protective equipment
• Use of OSHA-mandated and/or proper/accepted work practices (e.g., lockout-tag out, confined space , “hot work” work above ceiling practices)
Mental requirements:
• Must be able to read and understand directions.
• Must be able to communicate with guests/customers to understand needs and convey solutions.
• Must be able to manage multiple priorities.
Knowledge and Skills
• Good communication/email skills
• Working understanding of Mainsail rules and regulations, along with local laws
• Use reason and judgment in dealing with different types of people based on provided training
• Ability to think clearly and react quickly in emergencies
**Please note we are a drug-free workplace. Pre-employment background screening is required for all candidates offered a position.**
Experienced Employment Type: Full-Time