3 DAYS AGO
Full Time | Work From Home
Full Time | Work From Home
Ref ID: 01070-9502946289
Classification: Help Desk Analyst II
Compensation: $50000.00 to $55000.00 yearly
Robert Half Technology is seeking a Tier 1-2 MAC Support Technician for a rapidly growing company opening up an office in Tampa, FL!
Top technical experience: MAC OS, JIRA, OKTA, GSuite
Job Requirements:
• At least 2 years of experience in a desktop support or IT support role in an enterprise environment
• Experience diagnosing, debugging and resolving technical issues
• Troubleshoot and support Apple computers
• Answer and resolve helpdesk requests in a timely manner
• Provide friendly customer service internally while maintaining SLAs
• Triage and maintain ownership of tickets throughout the lifespan of the request
• Set up new hire equipment including laptops, monitors, and other accessories
• Help support user accounts across various internal and external systems
• Assist in setting up hardware and internal software systems
• Assist with writing documentation and technical instructions
• Assist in onboarding new employees
• Support existing IT infrastructure
• Install and configure new IT equipment
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( www.roberthalf.com/terms-of-use ).
Location/Region: Tampa, FL (33634)