Mortgage Loan Officer Assistant
Crown Home Mortgage
Riverview, FL
Job details
Salary
$14 - $18 an hour
Full Job Description We're searching for a detail-oriented mortgage loan officer assistant. This position will play a vital part in communicating with referral partners, current and past clients, real estate agents, lenders, and underwriters to nurture relationships and develop new business. You will facilitate the completion of real estate loan applications, collect, analyze, and review supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan application process. If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today! Compensation: $14 - $18 hourly
Responsibilities: • Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
• Assist with administrative duties such as making and screening calls, booking appointments, etc.
Qualifications: • Preferably 2-3 years of administrative support in a professional office or mortgage environment
• MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred
• Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• Although not required, having an NMLS license or training is preferred
• Excellent customer service and communication skills and willing to go above and beyond for customers and team
About Company
We are a mortgage company that pledges to treat the customer like ROYALTY by utilizing cutting-edge TECHNOLOGY, creative MORTGAGE SOLUTIONS, and the industry’s BEST PEOPLE in helping achieve the American dream of homeownership.